• Career Opportunities at Kenya Orient Insurance Limited

  • Posted on: 2 August, 2017 Deadline: 11 August, 2017
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    The company was incorporated in 1982 by the Al Fateem Group of Dubai and was later acquired by Kenyans in 1988. Kenya Orient Insurance was then formed in 2004 after a transfer of ownership from the previous proprietors to its current owners. We have since enjoyed steady growth as a company and are fast becoming a force to reckon with in the industry.

    Branch Manager


    Overall Responsibility: The position is responsible for the Company's branch Operations, implementation of sound underwriting practices and driving sales and offering seamless customer experience.
    Key Tasks, Duties and Responsibilities
    • Ensuring strict adherence to the cash and carry policy as per company guidelines
    • Ensuring that all company monies are receipted and banked as per company guidelines
    • Monitoring bounced cheques and taking appropriate action
    • Ensuring all IPF’s are reviewed.
    • Signing of accountable documents.
    • Custodian of company assets and all accountable documents in the branch.
    • Enforcing the set underwriting guidelines and ensuring adherence to set ISO standards.
    • Day to day administration of the branch operations.
    • Implementing the branch sales strategies.
    • Recruiting, training growing new intermediaries.
    • Reviewing business retention and profitability reports and taking corrective action and preparing reports on the same
    • Ensuring renewal notices and renewal prelists are sent out on time, preparing reports on business retention.
    • Supervising and staff development
    • Motivating and talent management of staff.
    • Ensuring all business is booked in the system on a timely manner and authorized as per company guidelines.
    • Coordinating marketing drives and marketing activities for the branch and regularly submitting the periodic reports.
    • Vetting of risks before they are accepted in the company books.
    • Participating in building and enhancing good public image through various public relations initiatives.
    • Validating all claims and ensuring that they are promptly communicated to the Claims Department and supporting documents submitted.
    • Soliciting and negotiating special incentives to top performing intermediaries
    • Leading and motivating the branch team to ensure achievement of branch objectives in alignment with company strategy
    • A bachelor’s degree in Business Administration or equivalent
    • ACII or equivalent
    • 5 years’ in managing retail operations
    • Knowledge in Claims, Underwriting and pricing
    • Risk perception and assessment
    • Ability to lead and develop others
    • Ability to build relationships, innovative, analytical thinking and customer orientation.

    Claims Executive



    The position is responsible for opening new claims and processing of non-legal Claims in line with the company policy


    • Open and acknowledge new claims
    • Appoint service providers within the set benchmarks, review their reports and process claims as necessary.
    • Initiate recovery from negligent third parties and promptly hand file to Legal Section for follow ups.
    • Ensure payment to policyholders and service providers within stipulated company benchmarks.
    • Maintain registers and adequate claims reserves.
    • Respond to correspondence and/or queries relating to claims falling under area of responsibility.
    • Make recommendations on settlements of claims falling under area of responsibility.
    • Prepare claims reports e.g. monthly theft report, monthly salvage report and any other reports which may be required from time to time.
    • Deputize the Claims Supervisor
    • Perform any other duties as required from time to time.


    • Bachelor’s degree
    • Pass in at least two ACII papers or equivalent
    • Two years relevant experience

    Method of Application

    Interested and qualified? Go to Kenya Orient Insurance Limited career website on docs.google.com to apply

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