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The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors. The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs
Adherence to NRC policies, guidance and procedures
Support and contribute to the development and implementation of M&E systems, including M&E SOPs, guidance and tools.
Participate in programme design and proposal discussions, including theory of change development, log frame design and budgeting for M&E.
Support programme staff in planning for and executing M&E, including, data collection methodology and tools and data management, analysis and use.
Support the implementation, dissemination and use of evaluations, assessments and monitoring data in programme development, adjustment or review.
Contribute to organisational learning through supporting specific analysis, lessons learned and reports.
Capacity building and training of programme and M&E support staff on M&E technical and conceptual areas including induction of new staff
Contribute to the design of M&E staffing structure and resourcing, including collaboration with programme staff to identify and plan for M&E needs.
Support the development, rollout and implementation of NRC M&E frameworks, plans and standardization of data collection methods, tools, templates and guidelines in the region, including the NRC regional M&E digital system
Work closely with Country based M&E staff to ensure monitoring of project activities is carried out as planned or adapted to changed circumstances
Regularly check and validate output and outcome data for all Country Offices, while providing feedback on incomplete, inconsistent and untimely data
Extract relevant data from NRC regional Project Management Tool (PMT), upload it onto the Global Output and Outcome Reporting System (GORS) and share it with Country Offices for verification
Ensure countries in the region provide timely, consistent and relevant data and information on needs and assistance provided for operational analysis and decision-making
Ensure the dissemination and adaptation as necessary of M&E tools that meet NRC needs
Work closely with other M&E staff to support assessments, reviews and evaluations in the region
Support country offices in developing project M&E plans/matrix and align with M&E and reporting framework (internal NRC monitoring tools)
Support the implementation, dissemination and use of evaluations, assessments and monitoring data in programme/project development, adjustment or review
Support in data management and development of clear information flow between regional programme and Country offices programme teams
Implement delegated support function portfolio according to plan of action, including compiling Triannual regional BSC report
Prepare and develop status reports as required by programme team and ensure proper archiving of M&E documentation in the region
Carry out any other tasks as shall be assigned by the supervisor
At least 5 years’ experience in an international NGO preferably in an emergency or post-conflict setting
At least 3 years’ experience from working with M&E in a humanitarian/recovery context, including M&E capacity and systems development
Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods
Understanding of data and information needs for program management and decision making
Experience in facilitating the capacity building efforts of diverse colleagues, including local partner agencies
Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods
High level English language proficiency (speaking, reading, writing)
Strong analytic and computer skills, including MS Office Applications (comprising, but not limited to, Word, Excel, Outlook, PowerPoint, Access)
Experience using a statistical software package such as STATA, ‘R’ or SPSS
Knowledge and practical skills in Mobile Data Collection Tools, including development of ODK and/or ODK-compatible forms
Experience working with web applications
Knowledge of the context in the Greater Horn of Africa and Yemen Region
Experience from working in complex and volatile contexts
Experience working with various donors and conversant with their technical frameworks and strategies (eg. UNHCR, DFID, SIDA, NMFA, ECHO, EU etc.)
Excellent interpersonal, written and verbal communication skills
Strong analytical skills (qualitative and quantitative)
Excellent one to one and group communication /information presentation skills
Experience in training and capacity building in M&E mechanisms at various project levels
Good understanding of various donors’ requirements
Experience working with statistical computer software packages
Project design and management skill
Knowledge in GIS, including the capacity to develop and edit desktop and web maps, is an added advantage
Knowledge of Qlik dashboards is an added advantage
Skilled in influencing and obtaining cooperation of individuals not under supervisory control and manage long-distance relationships to achieve results
Ability to engage and motivate staff and partners in a challenging new area.
Self-motivated and able to work without close supervision
Able to prioritize work, multi-task and meet deadlines
Excellent organization and planning skill
Handling insecure environments
Managing resources to optimize results
Managing performance and development
Initiating action and coping with change
Culturally sensitive and coping with a changing environment
Excellent interpersonal, written and verbal communication skills
Goal oriented with ability to work under pressure, independently and with limited supervision
Ability to prioritize multiple tasks in a fast paced and complex environment.
Prior experience in the regional context preferred.
Duty station: Nairobi, Kenya, with regular travel to field offices across the region
Contract period is for 12 months with possibility of extension.
Salary/benefits: According to NRC’s general directions. The candidate will observe NRC’s code of conduct.
30% Travel expected
NRC may be required to verify the identity of its partners/employees and to check that its partners/employees have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose.
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