Job Opportunities at R4Kenya - 2 Positions

They seek an engineer to join their Kenya Team.

Engineer Job Responsibilities

• Preparing, scheduling, coordinating and monitoring the assigned engineering projects
• Monitoring compliance to applicable codes, practices, performance standards and specifications
• Interacting daily with the clients to interpret their needs and requirements and representing them in the field
• Perform overall quality control of the work (budget, schedule, plans, personnel’s performance) and report regularly on project status
• Assign responsibilities and mentor project team
• Cooperate and communicate effectively with project manager and other project participants to provide assistance and technical support
• Review engineering deliverables and initiate appropriate corrective actions

Qualifications for the Engineer Job

• Proven working experience as an engineer
• Excellent knowledge of design and visualizations software such as AutoCAD
• Advanced MS Office skills
• Familiarity with rules, regulations, best practices and performance standards
• Ability to work with multiple discipline projects
• Project management and supervision skills
• Decision making ability and leadership skills
• Current engineer license
• Time management and organization skills
• BS degree in Engineering or relevant field

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They seek a Clients Relationship Manager to join their Kenya Team.

Client Relationship Manager Job Responsibilities

• Building and maintaining relationships with clients and key personnel within customer companies.
• Conducting business reviews to ensure clients are satisfied with their products and services. Alerting the sales team to opportunities for further sales within key clients.
• Letting customers know about other products the company offers.
• Attending meetings with clients to build relationships with existing accounts.
• Achieving client relationship targets and KPI’s as set.
• Working closely with Account Managers and Sales Consultants.
• Escalating and resolving areas of concern as raised by clients.
• Carrying out client satisfaction surveys and reviews.
• Monitoring company performance against service level agreements and flagging potential issues.
• Updating the CRM and ensuring account managers are aware of changes within clients.
• Passing leads to the sales team and following up on progress.
• Liaising with internal departments to ensure client needs are fulfilled effectively

Qualifications for the Client Relationship Manager Job

• Bachelor degree in a business related field.
• Strong interpersonal skills and an ability to build rapport with customers.
• Previous sales experience and an organized approach to work.
• Hardworking with a strong work ethic.
• Previous experience working as a client relationship manager or a track record of managing client relationships.