Chief Operations Officer at Twiga Foods

The right candidate will be target oriented, and bring a true operational and enterprise building mind-set, as Twiga’s systems and routines get built. This includes ownership of system roadmaps and designs, process management, customer experience, and implementation management. Preference will be given to candidates with East Africa specific experience, and/or local hires.

Chief Operations Officer Job Requirements:

• 5+ years of management experience in FMCG, route to market, or consumer goods operations management; the ideal candidate should have experience at a GM level
• Degree in business, engineering, logistics, or other relevant fields
• Proven track record of scaling up a business enterprise
• Demonstrated project management skills
• Overseen and led teams of 100+
• Process-focused with strong analytical and system setting skills
• Great communicator
• Comfortable in a tech-based environment
• Overseen a $2mil+ Annual Budget
• Extremely collaborative, and flexible, in a highly flexible and solution based environment
• Demonstrated experience delivering in an adverse environment
• Willing to make sacrifices to assure Twiga lives up to its promise of rebuilding the way African’s urban markets work.

Note:
Whilst Twiga will offer a competitive salary and benefits package (to include share options), what is essential is that candidates be passionate about solving the problem that Twiga set out to solve and that is yet to be accomplished – the cost of food is too high in Urban Africa. Being passionate about solving this is the single biggest qualification for the role of Operations Lead.

This is also an opportunity for one to demonstrate their entrepreneurial skills in a start-up company that is willing to provide the right environment. At Twiga, we believe in being right 80% of the time and therefore mistakes will happen along the way and we will learn from them together.

About Twiga:
Twiga believes the world doesn’t need informal markets. Twiga gives small vendors, who represent some 96% of Food and FMCG sales in East Africa, mobile-based ordering platforms where they can purchase their stock. While in the past vendors had to travel to wholesale markets at 4 a.m., haggle for goods, and get their stock back to their shop, through Twiga they access better quality products, at lower prices, delivered directly to their shop.

Twiga then takes the purchasing and demand data from the thousands of vendors and pushes it to collection points throughout the country, where farmers deliver produce to meet predicted demand, formalizing the market for thousands of producers across Kenya.