Job Openings at Well Told Story - 2 Positions

Job Description 

Key Responsibilities

• Provide administrative support to the ‘Head of Programming’, to ensure timely and efficient delivery of multi-million $ youth programmes across all of Shujaaz media platforms
• Create detailed, effective work-plans for each contract and ensure they are updated consistently
• Work closely with program teams to ensure activities take place as per the work-plans Prepare for donor visits by organizing logistics and creating materials / presentations
• Regularly update the Program Teams and the Head of Departments on progress against activity plans
• Regularly problem-solve and re-strategize around issues arising
• Support the ‘Head of Programs’ on report writing, content gathering, data-base management
• Represent WTS externally including in government meetings as required
• Internal Communications
• Ensure all relevant departments / staff are appraised on client/contract/grant matters and obligations
• Extract relevant information from partner correspondence and communicate with relevant teams accordingly
• Follow up on actions raised by partners at meetings with relevant staff
• Ensure actions are taken by relevant teams for timely feedback to client
• Maintain up to date databases for all project schedules, deliverables/milestones

Education:

• Educated to Degree level (graduate degree preferable).
• Experience You have strong organizing and administrative skills
• You are confident using excel and other database tools
• You must have good interpersonal skills and excellent at client-facing interactions
• PMP/PRINCE II certification is an added advantage

Skills

• Exceptionally organised
• Pay great attention to detail
• Meticulous Self-motivated & disciplined.

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Job Description

To assist the team that is working on this project Shujaaz is looking to hire a Project Assistant to attend to a selected range of tasks.

This job will run for one (1) year with its extension subject to continuation of the project.

Key Responsibilities:

• Super Fan Recruitment and Relations
• Identify and recruit SuperFans for the In Their Hands (ITH)
• Project from an existing pool of fans.
• Keep the recruited SuperFans engaged and well informed on the project.
• Communication
• Make and receive all ITH SuperFan related phone calls and handle the SMS traffic
• Run all ITH WhatsApp groups
• Share relevant information with the rest of the team in time for action
• Field Work Organize for and attend all SuperFan field work related to the project as may be required.
• With support of the relevant project manager, coordinate with corresponding members of the team in planning shared events
• Liaise with Shujaaz team members to ensure field work and other activities do not conflict with regular comic distribution and other activities

Education

• A degree or diploma in social sciences Any customer care or communication training is an added advantage
• Experience At least 2 years’ experience in customer care, a busy reception area or a call centre

Skills

• Very high proficiency in the use of MS Office Excel and other MS Office applications
• Good interpersonal skills and excellent customer interactions
• Exceptionally organised
• Ability to pay great attention to detail Self-motivated & disciplined