Project Assistant - Shujaaz at Well Told Story

Job Description

To assist the team that is working on this project Shujaaz is looking to hire a Project Assistant to attend to a selected range of tasks.

This job will run for one (1) year with its extension subject to continuation of the project.

Key Responsibilities:

• Super Fan Recruitment and Relations
• Identify and recruit SuperFans for the In Their Hands (ITH)
• Project from an existing pool of fans.
• Keep the recruited SuperFans engaged and well informed on the project.
• Communication
• Make and receive all ITH SuperFan related phone calls and handle the SMS traffic
• Run all ITH WhatsApp groups
• Share relevant information with the rest of the team in time for action
• Field Work Organize for and attend all SuperFan field work related to the project as may be required.
• With support of the relevant project manager, coordinate with corresponding members of the team in planning shared events
• Liaise with Shujaaz team members to ensure field work and other activities do not conflict with regular comic distribution and other activities

Education

• A degree or diploma in social sciences Any customer care or communication training is an added advantage
• Experience At least 2 years’ experience in customer care, a busy reception area or a call centre

Skills

• Very high proficiency in the use of MS Office Excel and other MS Office applications
• Good interpersonal skills and excellent customer interactions
• Exceptionally organised
• Ability to pay great attention to detail Self-motivated & disciplined