• Branch Manager at AA Kenya

  • Posted on: 13 July, 2018 Deadline: 31 July, 2018
  • View Jobs in Professional / Social Associations View All Jobs at AA Kenya
  • Subscribe to free job alerts
  • If you have not been getting our emails, check your Spam folder folder on Yahoo or Promotions tab on Gmail; mark us as Not Spam and add us to your contact list. Learn how to

    AA Kenya is the oldest and largest automobile association in Kenya with over 100,000 members and branch offices in all major towns countrywide. Internationally we are affiliated with the Fédération Internationale de l'Automobile (FIA) which represents over 100 million motorists worldwide.

    Branch Manager

     

    Reporting to the Head of Business Development, the position will be responsible for coordinating all the branch matters including Personnel, Assets custody, Marketing, Public relations, evaluating departmental activities and general administration.

    Key Responsibilities

    • In charge of all branch operations and administration.
    • Promoting, growing sales, retaining clients for the entire Association’s product portfolio that includes Membership, Road Services, Driving School, Valuation, Training, Touring & Licensing and AA Insurance Brokerage.
    • Ensuring performance goals and targets are met and implement and execute all sales and marketing strategies at branch level.
    • Implementing all brand awareness campaigns, promotional activities/events and representing the Association in key partner events, business & GOK forums and activities.
    • Preparing weekly and monthly Sales & pre-plan reports.
    • Managing employees at branch level and safeguard the Association’s Assets e.g. Vehicles, furniture and ensuring all branch collections are receipted/banked intact.
    • Marketing all AA products and services while maintaining quality service by enforcing quality and handling customer service problems.
    • Maintaining and upholding the entire branch Systems and Controls as per the Association policies, rules, procedures and norms, recommending their improvements on a timely basis.
    • Managing all clients and other third party stakeholders as per the Association procedures, norms, policies and rules.
    • Recommending system improvements as well as contribute to team effort by accomplishing related results as required.
    • Public Relations – link between the AA and the public e.g. Police, Examiners, Suppliers, County Government.
    • Maintaining high discipline levels with clear understanding of the Association’s Mission Statement and Vision in order to achieve set objectives.
    • Managing annual staff appraisals and leave schedule in liaison with the HR Department.
    • Inducting of new staff members within the branch.
    • Gathering relevant information, clients’ feedback, market intelligence and relaying the same to Department Heads for improvement of the various services offered.
    • Handling staff welfare matters through regular meetings to keep up to date with issues that might adversely affect motivation levels or teamwork.
    • Counter checking that valuation reports issued in the branch are paid for or LPO’s are provided before counter signing them and accord the necessary assistance to the Valuers especially travel facilitation and communication to clients.
    • Approving of weekly/monthly returns for Driving School, Valuation, Touring & Licensing and Membership departments while verifying their accuracy before countersigning.
    • Assisting in debt collection and procurement of LPOs for all accounts falling within your region.
    • Adhering to the set standards of business and the Human Resource Policy Manual.

    Job requirements:

    For appointment to this position one must have:

    • Degree in a Business Management Course or its  equivalent
    • Minimum 2 Year experience in a management position.
    • Ability to work with minimum supervision.
    • Excellent negotiation skills
    • Good presentation and communication skills.
    • Strong interpersonal and relationship management skills.
    • Leadership qualities.
    • Marketing background/experience will be an added advantage.

    Method of Application

    Apply by 31st July 2018, to jobs@aakenya.co.ke

    Have you ever wondered what people doing similar jobs in different companies and industries earn? Contribute anonymously to Kenya's No. 1 Salary Database. Join MySalaryScale.
  • ❮ Back to All Jobs
  • Know more about AA KenyaSimilar Jobs
  • Search for jobs by keyword
  • Latest Recruiment at Teachers Service Commission
  • Job Openings at Automobile Association of Kenya
Advertise your training programs and courses on MyJobMag
  • Filter Jobs
  • County | Search by region instead
    Field

    Industry

    Education

    Experience


    Also include jobs without defined experience

    Job Title

Display your company or industry jobs on your website or blog Get Started
  « 1 Recently Viewed Job
 
 
Send your application through

Yahoomail Gmail Hotmail