Training Officer at Africa Management Solutions Limited (AMSOL)

Reporting to the Manager – Retail, the Training Officer, will be tasked with the following:

 Job Responsibilities

• Conducting Training Needs Analysis (TNA) for service station staff, dealers, customers and other stakeholders;
• Preparing an annual training plan including training ahead of roll out of new products, projects and other initiatives;
• Preparing and developing training curricula and manuals, scheduling and implementing the same within the set timelines;
• Participating in recruitment, induction and training of new Forecourt supervisors, Pump Attendants and Dealers;
• Monitoring and evaluating monthly, quarterly and annual customer surveys and performance against Corporate Targets so as to identify dealer training needs;
• Keeping abreast of emerging market trends and customer needs and reviewing overall market strategic plans and incorporate trainings that will position National Oil as a World class entity;
• Working with the relevant departments to ensure that the Customers and Dealers are sensitized to ensure compliance with certain statutory and institutional requirements; and
• Any other duty that may be assigned.

Qualifications

• A Bachelor’s Degree in Social Science or equivalent qualifications from a recognised institution;
• Diploma in Marketing or Human Resource Management will be an added advantage;
• At least five (5) years’ experience;
• Good presentation skills;
• Strong communication and interpersonal skills;
• Good report writing skills;
• Good planning and organizing skills; and
• Computer competency.