Jobs at Username Investment Limited

About:

We are seeking to recruit experienced, self-driven, results-oriented, passionate, friendly personnel with exceptional sales and customer relations skills to fill in the position of a Sales Executive / Client Relationship Manager.

The Sales Executive will provide a valuable link between Username and its customers in reference to the various products and services offered by the company. 

Principle Duties and Responsibilities:

• Carry out product demonstration to clients and brief them about the location, benefits, prices and payment methods.
• Identify clients, book appointments and visit them to present the company’s products.
• Carry out site visits to showcase the products to the clients.
• Follow up prospects till the execution of the sale and after a sale.
• Follow up on the work for the clients with the processing department, such as sale agreements, letters of offer, receipts among others.
• Participate and promote sales of products through adverts, field trips, expos, exhibitions, and multiple listing services.
• Keep in touch with clients to build a good relationship and strengthen the image of the company.
• Follow up payments by clients sourced by self to ensure payment completion within agreed timelines
• Give a weekly sales report on sales, achievements, and challenges
• Advise clients on market conditions, prices, and related matters.
• Perform any other duties as may be prescribed from time to time by your Team Leader.

Required Qualifications:

• A minimum of a Diploma/Degree.
• Self-driven and aggressive about sales
• At least 1-year experience in real estate sales, especially land, is preferred.
• Proficiency in Microsoft Office is a must.
• Strong communication and interpersonal skills
• Must be pleasant and passionate about work
• Patient, polite and friendly
• Ability to work in a fast-paced and highly growing business

Responsibility:

• This role reports to the Sales Manager
• This role has no direct reports
• This role has other key relationships: Sales and Marketing.

About

We are seeking to recruit a pleasant self-driven Front Office Administrator to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company to all visitors and will be responsible for the first impression we make.

The ideal candidate should have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.

Principle Duties and Responsibilities

• Promote Username corporate brand by ensuring the office constantly adorns the corporate image.
• Procure office equipment and supplies and maintain a sufficient stock of office stationery and supplies.
• Ensure all visitors are assisted promptly and professionally
• Responding to customer queries
• Managing correspondence and dispatch both internal and externally
• Liaising with various service providers
• Sets up and arranges meetings, facilities, and travel arrangements as required
• Maintaining files, materials, information, schedules and legal documents
• Maintains office hygiene
• Support staff on admin and operational issues
• Contributes to team effort by accomplishing related results as needed
• To ensure that the presentation of the office and the reception area is clean and immaculate at all times.
• Oversee all services provided on a regular basis and ensure that all office running related bills are paid on time.
• Assist the Human resources and management with internal event planning.
• Control human traffic at the front office by efficiently linking visitors to their hosts
• Managing office petty cash
• Responding to calls for all assigned telephones
• Resolve administrative problems and inquiries
• Filing and documentation of all office related payment vouchers, receipts, invoices.

Key Performance Indicators

• Maintain a high sense of Integrity and professionalism
• Ability to multitask
• Create strong customer relations
• To ensure the efficiency of day-to-day operations, document control, and compliance
• Demonstrate competency in all operational aspects of reception including meeting scheduling, distributing mail, filing, and answering the phone, etc.

Requirements

• 2 to 3 Years’ experience in office administration, front office or receptionist roles.
• A Bachelor’s degree in any related field is required
• Demonstrated ability to manage multiple tasks and competing deadlines
• Experienced providing executive assistance and support to management and staff.
• Strong communication and interpersonal skills
• Good attention to detail, organized, efficient and decisive.
• High degree of accuracy.
• Ability to work independently and as part of a team.
• Ability to maintain a pleasant personality and calm down irate clients.
• Any other duties as reasonably requested by Management.