Career Opportunities at Jumia

What’s this job all about?

The HR Associate is responsible to assist with Payroll preparation, Workplace enviroment improvement, Townhall & Rewards and Recognition, LinkedIn screening for pipeline build-up, Employee Events management, Following up on issues raised by employee,

The main challenges are described as below:

• Document Management responsible for maintaining and up-dating employee files/records (Personal Docs, Job descriptions, performance tools)
• Payroll Administration – Inputting information on HRIS, prepare monthly pay data for the FTE’s and the temporary staff.
• Leave Management – Responsible for regular updating of the leave register on the HRIS and People HR and Leave tracker
• Recruitment – Maintain a pipeline that facilitates effective Sourcing, Shortlisting, initial screening, Interview scheduling.
• HR Onboarding of new staff and offboarding of the same when they separate from the Company.
• Manage staff confirmations process and do the update on the HRIS and create necessary accounts
• Training – Ensure that the trainings are set up on process refreshers and other personal/career improvement set ups
• Employee Relations: – Ensure all disciplinary actions are accounted for and updated on the tracker Follow up with medical scheme requests within the given timelines. Give out reports as requested by managers or the MD Follow up with immigration as request arises.

Required Skills

• Bachelor/Diploma in Business Administration or Human Resource;
• At least 2 years of internal/external audit experience preferably with big 4 practice firm or relevant Internal Controls experience;
• Excellent analytical and report writing skills
• Excellent speaking and writing skills in English;
• Advanced skills in Microsoft office, with emphasis on Excel and PowerPoint.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity to help build & shape a growing African ecommerce giant.
• The opportunity to become part of a highly professional and dynamic team.
• Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).

go to method of application »

What’s this job all about?

The Lastmile Manager, is responsible to ensure that they provide End to End operations for Controlled & 3pl last mile hubs. They will also be responsible for building a robust logistics market place for e-commerce in Kenya.

The main challenges are described as below:

• Accelerate and increase reliability of fulfillment time of directly controlled delivery fleet & 3PL delivery Fleet
• Review dispatching process to minimize lead time between shipped/at the hub status and first inclusion in DRS
• Increase first attempt success ratio

Provide an outstanding CXP during delivery.

• Design & Upgrade effective communication to customer during delivery to improve delivery satisfaction ( DSAT)
• Eliminate fake attempts by the delivery associates / drivers

Significantly improve dispatch and delivery economics

• Increase rider productivity by constantly finding means to drive efficiency
• Increase rider productivity by constantly finding means to drive efficiency
• Improve the postpaid delivery success rate
• Cost Optimisation
• Review Hub structure

Develop streamlined reports, dashboards and intermediate indicators

Capacity planning and scaling up.

• Build a logistic marketplace of contractors who are committed towards providing us delivery solutions across the country
• Constantly reviewing volume and opening into new route / cities to accommodate growing volumes

Required Skills

• Bsc. Degree (Business Administration, Logistics- supply chain, Economics, Engineering
• Strong entrepreneurial skills, leadership and drive
• Ability to work independently and in a team;
• Experience or high level of comfort in logistics or operations
• Excellent analytical and communication skills.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity to help build & shape a growing African ecommerce giant.
• The opportunity to become part of a highly professional and dynamic team.
• Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).