Job Opportunities at Qatar Airways

About Your Job

Qatar Airways Cargo is seeking an experienced Cargo Operations professional to join our team in Nairobi, Kenya.

In this role as Senior Regional Cargo Operations Officer you will be responsible for smooth cargo operations at the region through close coordination, supervision and negotiation with the GHA's (Ground Handling Agent), local service providers and staff within the region.

As a representative of the Qatar Airways brand, you will be an ambassador of our Qatar Airways Values, systems, processes and policies. You will manage a team of operations staff working on a 7 day shift, you will be responsible to maintain the published operating schedule in the most professional, efficient and cost effective manner whilst ensuring strict compliance to IATA regulations for effective movement of inbound and outbound cargo whilst reducing operation cost involved. You will constantly review the operation; make decision based on the fact and analysis, uses understanding of business principles to establish clear priorities for action and to work in conjunction with the internal stakeholders and external agents.

This role demands high level of energy, intelligence and style. As a Senior Officer you will create an environment of professionalism, innovation and enthusiasm and provide significant contribution in the identification and development of strategic plans to improve business objectives. You will be expected to maintain a satisfactory balance of On Time Performance and customer service in line with the company’s business goals and establish and maintain strong and effective working relationships with all relevant departments.

About You

At Qatar Airways, we are committed to creating a highly engaged and achievement orientated workforce where our vision, values and our customer focus drive everything we do. To be successful in this role, you must have a minimum of Relevant College or University Qualification to min Bachelor’s level or equivalent.

This position essentially requires you to have minimum of 5 years of work experience within Airline Experience or Air Freight Industry out of which preferably a minimum of 2-3 years on the Managerial / Supervisory level. You would be required to have an understanding of the IATA Cargo Handling, IATA Cargo Service Manual and DGR regulations and must possess a strong decisive and collaborative leadership style.

You will also have good planning skills, be exceptionally organized and proven influential and consultative approach, solution focus, and strong negotiation skills will be paramount. You must also possess excellent communication and analytical skills and experience of inspiring and engaging a large workforce is very much needed in this role.

You must also be a good communicator with a team oriented personality.

Note: you will be required to attach the following:

• Resume / CV
• Copy of Passport
• Copy of Highest Educational Certificate

go to method of application »

About Your Job

Reporting to the Country Manager, you will develop, manage and market qatarairways.com to maintain its position as a key direct sales channel for the airline, driving qualified traffic to the website in order to increase conversion rate and achieve targets for revenue and online penetration for Qatar Airways.

Your key responsibilities will include the planning and implementing of a program of promotional offer, value adds and ancillary product propositions to achieve revenue and yield improvement. You will design and manage the online marketing activity using PPC, SEO, viral, display, email marketing and affiliate campaigns whilst ensuring the delivery of all campaign applications on time, to budget and the highest standard.

The position covers one of the largest markets within Africa.

About You

• Bachelors Degree in Marketing or e-commerce
• Minimum 4 years of job-related experience required
• B2C e-marketing experience / online travel retail experience a definite advantage
• Prior experience in a multinational company coordinating requirements from global offices and head office highly desirable
• Work experience in an online marketing agency or e-commerce/digital marketing department of a B2C retailer essential (travel industry preferred)
• Demonstrated experience and results in managing at least two of the following areas: Search Engine Marketing, Email Marketing, Affiliate Programs, account management of online marketing partnerships, Display Advertising, Social Media
• Proven commercial skills including business analysis and metric skills
• Strong numerical & analytical skills including accurate calculation of return on investment
• Expert knowledge of working with MS office packages
• Personal drive and high level of communication skills. Fluency in English to a management presentation level essential
• Attention to detail and knowledge of best practice web designs (ad creative, online sales promotions, micro site
• Travel industry experience or prior airline experience a definite advantage
• Must be fluent in English and Arabic

Note: you will be required to attach the following:

• Resume / CV
• Copy of Highest Educational Certificate
• Copy of Passport