Job Openings at Greenlight Planet

The Role:

Greenlight Planet is looking for an Associate to join its Human Resources Management team in Kenya. The Associate, Human Resources will work closely with the HR team in Kenya to ensure the organisation has adequate capacity to build new business units and expand existing operations in Kenya.

Key responsibilities for the role include:

• Supporting recruitment exercises and communications including coordinating interviews, administering tests or taking part in interviews where necessary while adhering to company policy on recruitment
• Ensuring staff medical and other insurance are up to date including but not limited to enrollment, deletions, issuance/replacement of medical cards
• Ensuring staff mobile phone closed user group (CUG) is up-to-date and is being reconciled for payment month on month while ensuring timely enrollment and deletions
• Capturing and updating employee personal information data accurately, completely and timeously in the Human Resource Management Information System (HRMIS)
• Supporting the Human Resource Business Partner in development and implementation of induction and orientation of both new and existing employees while ensuring that all relevant documentation is made available
• Initiating contract renewal requests while ensuring timely preparation and renewal of all types of contracts
• Maintaining an efficient and effective filing system for HR documents while ensuring quality, accuracy, integrity, confidentiality and that all files are up-to-date
• Inducting new staff and coordinating the pre-employment requirements and documentation
• Processing payroll related additions/deductions for staff and assisting the Human Resource Business Partner in payroll processing
• Responding to general staff queries and advising them on HR policies and procedures in consultation with the Human Resource Business Partner
• Maintaining a notification system of contract expiry dates, end of probation etc
• Working with IT to ensure that new joiners have been set up with appropriate tools
• Ensuring staff have read, and signed off on all policies as required and maintain an up-to-date list
• From time to time sitting in for the office manager and performing other office administrative tasks as may be assigned

The ideal candidate:

• Is excited about joining a fast growing, entrepreneurial and innovative environment with an opportunity to build teams, local HR practices and policies
• Has 2 years of HR Operations experience, ideally with a bachelor’s degree in Human Resource Management.
• Is comfortable and experienced working in a multi-cultural environment
• Has strong communication skills with excellent planning and project management ability
• Experience working with a HRMIS
• A solutions-oriented self-starter; comfortable taking on substantial work with limited oversight

We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia. If this sounds like you, we would love to hear from you.

Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.

Greenlight Planet believes in equal opportunity for all people, everywhere. It is the reason we exist! So, regardless of your race, color, religion, sex, marital status, sexual orientation, national origin, HIV/Aids status, disability or any other protected characteristic as established by law, we will accept your application and make a decision based on your suitability for the position.

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The Role

Greenlight Planet is looking for a Service Center Technician to join its technical team in Africa. The Service Center Technician will work closely with the operations and technical teams to ensure the Sun king products with faults are well Managed, repaired and maintained.

Key responsibilities for the role include:

Quality Assurance

• Performing timely diagnostics and repairs on all customer returns from the assigned area while maintaining a report on all issues observed and the action taken.
• Improving on all the existing processes at the Service Centre regularly

Product Training

• Ensuring adoption of best practices for all Sun king products for efficient performance for customers as well as adoption of troubleshooting techniques for partners and other customer facing departments.

Customer Service

• Ensuring timely resolution of all customer queries either on phone or walk in customers.
• Repairing or replacement within 72hours maximum
• 100% positive feedback from all customers is paramount

Spare Parts & Components Management

• Ensuring thorough spare stock inventory for all components to be published bi-weekly and 100% accuracy on physical vs system values
• Efficient reverse logistics on all products that require shipping to the Central Warehouse with keen reference on the e-waste internal policy

The ideal Service Center Technician:

• Has minimum 2 years’ experience in a similar role
• Has a Bachelors/ Diploma in electronics/ computer electronics/ electronics engineering
• Possesses a proficiency certificate/ICDL in Microsoft office suite
• Excellent oral and written communication skills as well as the ability to follow instructions
• Is able to establish and maintain cooperative working relationships with those contacted during work, including Sun king clients
• Has good analytical & time management skills
• NITA/ERC T2 certification will be considered as an added advantage

We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia. If this sounds like you, we would love to hear from you.

Greenlight Planet offers competitive compensation, a fun, supportive work environment, and opportunities for continued professional growth within a fast-growing global enterprise.

Greenlight Planet believes in equal opportunity for all people: We do not discriminate based on race, color, religion, sex, marital status, sexual orientation, national origin, HIV/AIDS status, or disability.

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Key responsibilities for the role:

• Analyzing and interpreting large amounts of data to identify trends, gaps, and inconsistencies
• Producing data for assigned clients and preparing information for client presentation
• Creating new processes for data extraction and suggesting automation tools for day-to-day analyses
• Providing support to data science team and clients by responding to ad-hoc data requests, answering questions, and providing basic technical support and analysis
• Turning data into insight and communicate findings effectively
• Attending occasional late-night and early-morning meetings with colleagues around the world

The ideal candidate has:

• Bachelor’s Degree in a quantitative field
• Proficiency in SQL
• Proficiency in Microsoft Excel
• Strong analytical, problem-solving, and time management skills
• Ability to learn quickly, initiate and drive projects to completion with minimal guidance
• Ability to thrive in a dynamic and fast-paced environment
• Experience using data visualization software such as Looker, Tableau, or Periscope (an added advantage)

We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia. If this sounds like you, we would love to hear from you.

Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.

Greenlight Planet believes in equal opportunity for all people, everywhere. It is the reason we exist! So, regardless of your race, color, religion, sex, marital status, sexual orientation, national origin, HIV/Aids status, disability or any other protected characteristic as established by law, we will accept your application and make a decision based on your suitability for the position.