Usability Tester Researcher at Kilimall

Department: IT & RND

Reporting to IT & RND Manager

Responsibilities of the Usability Tester

• Develop, recommend and monitor corrective and preventive actions
• Prepare reports to communicate outcomes of quality activities.
• earn about Kilimall Systems and Identify training needs and organize training interventions to meet quality standards.
• Maintain product consistency throughout product cycle, to include the design, define and build phases through quality checkpoints and testing. Develop and manage quality assurance metrics for performance improvement of a teams.
• Evaluate and test software programs to verify programs function according to user requirements.
• Write, review, revise and verify quality standards and test procedures for program design and product evaluation.
• Participate in review of standards, procedures, tools and process.
• Prepare and develop test strategies and test pans.
• Assist project readers in solving quality assurance issues.
• Assist in disaster recovery testing.
• Investigate customer complaints and non-conformance issues. Correct and compile statistical quality data.

Qualifications of the Tester and researcher:

• Technical Capacity.
• Communication Proficiency.
• Collaboration.
• Teamwork Orientation.
• Project Management.
• Time Management.

Required Skills:

• Understanding of the SDC and Change Management processes.
• Writing test cases for Mobile Native Apps.
• Experience with Agie Methodologies.
• Excellent PC skis with a strong working knowledge of associated applications and test case experience.
• Strong mobile technology aptitude and test case experience.
• 3+ years’ experience panning, designing and executing test approaches and test cases for multiple application architectures using exploratory and scripted means to address test coverage expectations.
• Proven understanding of a phases of testing – Proven experience with a range of testing techniques inducing: Component (Back Box), White Box, and Gray box testing, Risk Based, Exploratory Charters.
• 3+ years’ experience in both UI & web applications.
• Experience with and strong understanding of web services & API testing and the technologies that support them.
• 1+ year experience in testing of mobile web or native applications for Android platforms.
• 2+ years working in an iterative or Agie project environment.
• BS.c in Computer Science or any other relevant field relating to the job.

NB: The position has no supervisory responsibilities.

Key Performance Indicators:

• Submit honest and reliable findings.
• Maintain threshold of active defects.
• Maintain a high number of defects fixed per day.
• Make sure systems pass the requirements and test stage before release.
• Reduce test time by 15% by the first quarter.
• Reduce escaped defects by 20% by first quarter.
• Provide new ideas for the systems in pace.