Dealer Sales Representatives at StarTimes Media

Locations: Garissa

Position Overview:

• Attainment of sales objectives; Contribution to the overall achievement of the key tasks / objectives of the Company’s Sales:
• To reach expected sales targets by attracting dealers and re-sale accounts, to increase company sales through clients.
• To maintain a stable and progressive relationship with current dealers and resellers.
• To ensure smooth and efficient operations of the Sales Department by coordinating and cooperating within departments and between departments to ensure that expected sales targets are met.
• To safeguard company’s property and products according to Company’s policies and procedures.
• To assist the Sales Director with any issues related to the Sales Department.

Job Responsibilities:

• Active recruitment servicing and maintenance of Dealers for assigned product within the territory assigned
• Establishes productive, professional relationships with key personnel in assigned dealer accounts.
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet dealer performance objectives and dealers’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned dealer accounts.
• Proactively leads a joint dealer planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive dealer relationship.
• Proactively assesses, clarifies, and validates dealer needs on an ongoing basis.
• Sells through dealer organizations to end users in coordination with dealer sales resources.
• Manages potential dealer conflict with other firm sales dealers by fostering excellent communication internally and externally, and through strict adherence to dealer rules of engagement.
• Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and dealer personnel.
• Ensures dealer compliance with dealer agreements.
• Support the work of delivery, re-stocking, returned stock, payment collection, receipts, reconciliation, etc
• Collection off market in formation and monitor competitor activities.
• Drives adoption of company programs among assigned Dealers
• Proactively recruits new qualifying dealers.
• Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
• Any other tasks assigned by the upper management.

Accountabilities and Performance Measures:

• Achieves assigned sales quota in the designated partner accounts.
• Meets assigned expectations for profitability.
• Completes partner account plans that meet company standards.
• Maintains high partner satisfaction ratings that meet company standards.
• Completes required dealer training and development objectives within the assigned time frame.

Organizational Alignment:

• Reports to the Regional General Manager.
• Enlists the support of technical specialists, implementation resources, service resources, and other sales and management resources as needed.
• Closely coordinates company executive involvement with dealers and end-user customer management as appropriate.
• Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.
• This position may have direct report staff assigned to support responsibilities within specific dealer accounts.

Qualifications:

• Bachelors degree in relevant area from an accredited institution.
• At least 2 years sales experiences in the related industry with a verifiable track record of sales achievement is strictly required.

Skills:

• Proficiency in the process of developing distribution channels, know very well about the demands of customer; familiar with operating model of marketing activities from competitor.
• Proficiency in use of Microsoft Office Packages and other relevant marketing software.

Environmental Job Requirements and Working Conditions:

• This position requires extensive travel within assigned region.
• Good geographical knowledge and social fit within the region of operation
• Knowledge of and fluency in Somali language and culture is an added advantage.