Touring / DMC Manager at Summit Recruitment and Search

Key Responsibilities: 

• Contracting all suppliers, and creating, growing and maintaining supplier relationships.
• Margin / price setting, and liaison with international offices as well as all clients on sell rates.
• Overall responsibility for managing proposal generation, analysis of business segments and focusing resources accordingly.
• Full operational delivery on the ground for all clients to a very high standard .
• Manage an initially small (but growing) team of around 5 Tour Consultants, Book-keeper, 8 vehicles and drivers across both Kenya and Tanzania.
• Full financial responsibility – from budget to delivery of DMC P&L.
• Sales and Marketing input – along with an established international team – to grow international sales via trade and consumer channels.
• Looking creatively at the destination and our product offering in order to clearly and tangibly differentiate our product from competitors in the market place.

Qualifications / Skills Required: 

• Bachelors degree or above in relevant field.
• Must have ‘bottom up’ DMC/ Tour Operating experience – certainly in Kenya, ideally from around the region including Tanzania.
• Proven management experience of small to mid-size team in tour operations.
• Must be a good communicator and motivator – the staff, clients and suppliers.
• Proven commercial experience around running a business and both setting and delivering on ambitious targets.
• Experience with DMC reservations software systems is needed – Tour plan experience a plus.
• Experience in the MICE market a plus.

Monthly gross salary: Ksh. 400,000 /= (Approx. 4,000 USD) plus bonus