Territorial Account Manager at Safaricom Kenya

Territorial Account Manager Job Responsibilities

• Development of plans to achieve set billed revenue targets in the territory;
• Increase product and Business solutions penetration through cross sell to named accounts, in assigned territory
• Ensure revenue growth by growing ARPA in the accounts through up sell
• Achieve the set NPS targets for the Accounts in the territory
• Ensure achievement of set churn targets for assigned accounts
• Develop strong relationships with customers at CxO to maintain ongoing revenue stream
• Ensure all accounts are managed through well thought out Account Development Plans
• Monitor and supervise partner sales teams’ to achieve their assigned targets and ensure they have healthy sales pipelines to achieve the revenue targets;
• Performance review with assigned Partner sales teams within the assigned territory and documentation of the same;
• Maintain timely and 100% accurate territory reports on Partner sales teams review, competitor intelligence, Sales performance and all information relevant to the assigned territory;

Qualifications for the Accounts Manager Job

• Honors degree in Business Administration/Bachelor of Commerce degree from a recognized university;
• Must have 3 years’ experience in managing dealers or an indirect channel preferably in FMCG;
• Experience in managing indirect channel in a telecoms environment is an added advantage;
• Strong business Acumen;
• Team player with pleasant outgoing personality & resilience
• Good communication and interpersonal skills
• Proactive, confident, energetic & with ability to work in a fast-paced environment.