General Manager - Laboratory Services at Dorbe-Leit Solutions Limited

Job Purpose/Summary

• The General Manager will be responsible for managing the day to day performance and operations of the laboratory delivering a cost effective, process efficient and timely output in support of clients while adhering to quality standards.

Duties and Responsibilities

• Developing, monitoring and evaluating the mechanism for ensuring the implementation of the company’s strategic plan and achievement of laboratory’s performances targets in terms of profitability, cost management and revenue generation.
• Evaluates, develops and implements laboratory process and system improvement initiatives to
• include industry best practices.
• Responsible for the development and monitoring the performance of the laboratory personnel by providing leadership towards achieving team goals and financial targets.
• Responsible for developing effective, professional work relationship, integration and utilization of the laboratory team with the sales team.
• Manages the planning and scheduling of the laboratory operations and output through staff and equipment utilization and operational excellence for quality output.
• Manage laboratory productivity and performance achieving operating expense budget targets and other KPI’s as assigned.
• Conducts one-on- one review with all staff to build more effective communications to understand the training and development needs.
• Responsible for preparation and distribution of consolidated monthly and weekly reporting process for management, financial reporting and any other company communications processes as required.
• Ensure compliance with safety initiatives and enforcement, calibration program, internal quality audits, preventative maintenance, KPI metrics, purchasing and any other projects.
• Developing and facilitating capacity building of staff to achieve optimal performance and motivational levels.
• Determining and coordinating the reporting and communication requirements and review the financial and operational reports.
• Identifying, implementing and benchmarking for best practices and standards in business management.
• Responsible for developing, maintaining and updating strategy plans with senior management.
• Manage the implementation of multi laboratory operations guidelines, procedures, policies, rules, and regulations, and monitors compliance.
• Researching and analysing new business opportunities and managing the development of these opportunities with stakeholders while keeping abreast with the market trends.
• Managing key external stakeholders and business relationships that relate to company’s strategy and growth.

Minimum Qualifications

• Post graduate studies in Biology, Chemistry or its equivalent from a recognized university.
• 7- 10 years of commercial or scientific laboratory experience in a multinational organization or a research center.
• Technical qualification in biotechnology will be an added advantage.
• A recognized authority in research, ground breaking scientific theories and solutions
• Has extensively undertaken broad scientific research and publication.
• Proven experience in wet chemistry, bacteriology, virology, food and dairy hygiene.
• Extensive experience in laboratory testing of food and milk samples.
• Proficient in Microsoft suite (Word, Excel, Access, Power Point, and Outlook)

Required skills and key competencies

• Financial Management skills.
• Strong analytical skills to identify trends in laboratory proficiencies and competencies.
• Strong people leadership skills to develop and drive performance teams.
• Proven analytical and problem solving abilities.
• Strong qualitative and analytical skills, logical and objective.
• High level of business intelligence and technical skills.
• Strong communication and interpersonal skills.