Maintenance Officer at Armada Human Capital

Job Purpose

To plan, allocate duties, supervise, and review performance and development of cleaning, hygiene, grounds and maintenance staff. To support by arranging and coordinating facilities to in line with set calendar of events. Conducting regular “walk-throughs” to monitor, review and plan work priorities is an essential part of the role as is good budgetary control.

Key Responsibilities

Ensure that all facilities, buildings and compounds are maintained at the highest standards i.e. cleaning, maintenance, repair & construction works.

Maintenance

• To conduct a monthly audit of facilities and maintain a comprehensive maintenance and repair schedule.
• To take full responsibility for implementing company-wide maintenance SOPs (Standard Operating Procedures)
• To supervise external contractors when necessary
• To keep all equipment maintenance costs to a minimum through preventative maintenance.
• To plan, allocate duties and supervise cleaners, grounds men, and school artisan
• To develop and implement an efficient and effective routine repairs and maintenance program for all school facilities and equipment.
• To attend to repairs and maintenance requisitions in order of urgency and priority; To maintain a logbook where planned/pending and completed jobs are recorded
• To prepare termly reports on performance and challenges of the department
• To implement construction of new and extension of facilities as per approved plans whenever required
• To keep and maintain accurate and correct records of all purchases and issues of materials ensuring that any unused materials are stored securely and accounted for
• To assist with preparation of school functions by providing the required support services.
• To maintain all the firefighting equipment, borehole, water pumps, swimming pool machines and to ensure that such equipment’s are serviced regularly and advise on installation of additional equipment as need may arise
• Co-ordinate, in liaison with the Heads of Schools, the logistics and administrative aspects of various school events in terms of venue arrangements.
• Ensure that urgent repairs and maintenance issues are resolved promptly and effectively
• Ensure that appropriate legal and school regulations regarding health and safety are adhered to by the Facilities and Maintenance teams
• Build a good working relationship with the supervisor’s in charge of security, catering and transport
• Provide information to the school community on facilities maintenance matters and investigate and / recommend corrective action as necessary to resolve complaints

Health And Safety

• To develop a cleaning program
• To allocate and supervise cleaning duties to cleaners ensuring that all the school facilities are cleaned thoroughly on daily basis, and to ensure that all staff and students’ toilets are kept clean, soaps and tissue paper are provided and that the toilets are inspected on daily basis
• To ensure that the school grounds are kept tidy, hedges regularly trimmed, grass mowed so as to improve and maintain the general appearance of the school.
• To ensure that all the flower gardens are maintained and grass watered during the dry seasons.
• Liaise with the County Council and other authorities on issues of permits and other regulatory documents.
• Advises the school on building, health and safety issues.

Management

• Provide leadership to the Maintenance team, ensuring high level of integrity, customer service, discipline and ownership. Lead by example.
• Ensuring that there is dialogue and effective lines of communication to support staff by holding regular meetings
• To handle and resolve staff conflicts and ensuring that staff understand their respective roles and duties
• To develop a training program by assessing the training needs
• Prepare and submit monthly facility maintenance related reports to the Operations Director and Head Teacher.
• Build a good working relationship with the supervisor’s in charge of security, catering and transport

Key Performance Areas

• Preparing cleaning schedules for maintenance workers
• Organising school events and functions
• Ensuring cleanliness and hygiene of the school

Key Performance Measures

• No complaints related to maintenance and cleanliness
  • Clean and attractive compound
  • Zero hygiene related infections especially from the toilets
  • Availability of safe clean water
  • Minimal injuries on the school facilities
• Well-functioning equipment i.e. fire extinguishers, bore hole, water pumps and swimming pool pumps/filters
  • Minimal breakdown of equipment
  • No work related accidents
  • Reduced student related damages in school

Academic And Professional Qualifications

QUALIFICATIONS, TRAINING AND EXPERIENCE:

• A degree, diploma or higher qualification in building and construction or engineering
• Fully conversant with Health and Safety issues

Technical knowledge, skills and competencies

• Customer service skills
• Proven computer literacy in MS-Word, MS-Excel MS-Access or related programs required
• Administrative, management and leadership skills
• Conflict resolution skills
• Ability to interact positively with management, and other employees, to promote a team effort and maintain a positive and professional approach.
• Ability to produce a high volume of work in a timely manner, which is accurate, complete, and of high quality.
• Experience working in a multicultural setting
• Experience and/or understanding of educational programs
• Previous exposure and experience with contract negotiations and project management
• Excellent written and spoken communication skills
• Experience in supervising and training others
• Proven ability to work independently and act ethically
• Strong work ethic, based on proactive planning and personal responsibility
• Systems thinker
• Good team player

Experience Required

• At least 6-8 years of relevant and progressive work experience gained working in large educational institutions, 3 of which should have been spent at a supervisory level.

Personal Attributes

• Trustworthiness
• Integrity and professionalism
• Time management skills
• Problem solving and negotiation skills
• Decision making and leadership skills