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  • Posted: Feb 10, 2017
    Deadline: Not specified
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    Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.
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    Relationship Manager - Agriculture

    Job Purpose

    • To manage and sustain a portfolio of Agriculture based customers, building long term relationships founded on efficient and reliable support for their business. This is achieved particularly through quick risk decisions and managing consistency and quality of operational service.
    • The primary objective is to maximize risk-adjusted portfolio contribution.
    • The jobholder will be responsible for business growth both with new customers and with existing customers where they are expected to increase “wallet share”.

    Main accountabilities and approximate time split

    Accountability

    Staff Management

    Time split%: 5% 

    • Day to day coaching and development of Assistant Relationship Manager

    Sales And Service

    Time split%: 65%

    • Identify, grow and maintain Relationship Plans for all customers in the portfolio such that contact with customers is prioritised.
    • Conduct annual and if appropriate, interim reviews of customers borrowing facilities
    • Conduct annual and if appropriate, interim reviews with non-borrowing customers
    • Determine the key messages, e.g. agreed service standards, negotiated pricing, relationship team contact points and new product changes, deciding upon the most appropriate communication method
    • Deal with and find solutions to customer complaints
    • Determine the products that are most effective in meeting customer’s needs and be able to sell these at short notice both reactively and proactively.
    • Research, create and follow up a target list for potential new business

    Technical Skills / Competencies

    • B Degree in Commerce/Marketing /Agricultural or Economics.
    • 2-5 years sales and financial experience in a commercial banking environment.
    • Relevant Agriculture market experience ( + - 3-5 years Preferable )

    Knowledge & Skills

    Knowledge, Expertise and Experience

    • Understanding of Complex company Financials
    • understanding of Credit solutions
    • Knowledge on the dynamics of the market place and industries (global, regional and local)
    • Working knowledge of risk mitigation, assessment
    • Able to interface with clients on a MD/FD level- These customer contact points will have high expectations of the Relationship Manager in terms of professionalism, ability to add value to their business and find innovative solutions to their needs.
    • Good knowledge of the agriculture sector in Kenya
    • Experience in handling Agriculture lending
    • Relationship Management skills - The jobholder’s portfolio will consist of a full range of corporate customers who will often be subject to competitive approaches from other banks.
    • Business development activity will also be challenged by those competitive pressures

    Competencies

    • Persuading and influencing
    • Deciding and initiating action
    • Planning and organising
    • Analysing ,Relating and networking
    • Working with people
    • Entrepreneurial and commercial thinking

    Barclays Guiding Principles

    Approvals

    The guiding principles provides a framework for how we in Barclays work together and how we serve our customers and the communities we are in

    • Winning Together
    • Customer Focus
    • Best People
    • Trusted
    • Pioneering

    Method of Application

    Interested and qualified? Go to Absa Bank Limited on barclays.taleo.net to apply

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