Accounts Receivable at Kempinski Hotels

JOB REF: FIN-005

Reporting to the Credit Manager, the Accounts Receivable is responsible for handling and monitoring all matters relating to customer credit and timely collection of outstanding debts as well as timely issuing of invoices.

Overall Objectives And Responsibilities

• Investigate customer’s credit worthiness through various available resources (e.g. banks, trace and credit associations, etc) and to recommend credit approval or disapproval to management.
• Set and review credit limits for both in-house and City Ledger Accounts.
• Review daily the in-house guest credit limits and ensuring that Front Office Management follows up if exceeded.
• Record payments to the City Ledger daily.
• Verify the accuracy of all A/R postings.
• Review Travel Agency invoices and deducting the commission before issuing.
• Review and understand groups and catering contracts and the corresponding billing arrangements.
• Investigate disputed charges and following up when necessary.
• Review uncollectable accounts and recommending write-offs.
• Reconcile the control accounts on a monthly basis.
• Prepare and send statements for outstanding City Ledger accounts and pending deposit payments.
• Answer and follow-up on customer inquiries on a timely basis.
• Perform any additional duties assigned by Management and assisting in other areas of Accounting as needed.
• Communicate with supervisor on any discrepancies in payments or other potential problems.

Qualifications And Skills

• Degree/Diploma in Finance/ Accounting.
• 2-3 years in accounts receivable or general accounting experience
• Experience in accounting software is a plus
• Knowledge of the generally accepted accounting principles and local regulations
• Proficiency in Excel and Word
• Experience in a similar role and proven track record may be considered in lieu of specialized education
• Ability to handle high volume with attention to detail
• Excellent written and verbal communication skills
• An ability to establish and retain effective working relationships with hotel staff and clients/vendors
• Excellent organizational and time management skills
• Applies a professional, confidential, and ethical approach at all times
• Works in a safe, prudent, and organized manner
• Ability to work and communicate in a multinational environment