Chief Manager - Enterprise Architecture at Kenya Revenue Authority (KRA)

Job summary: To analyse, design, plan and maintain IT architecture models that interpret the Corporate Plan. Give and implement guiding principles and practices for key business processes improvement projects and activities that translate to overall business transformation.

Key responsibilities:

I. Design of Enterprise Architecture Systems

• Carry out and participate in business analysis and evaluation
• Develop and implement the Authority’s enterprise architecture strategies, processes and methodologies
• Recommend, design and development architecture blueprints for related systems
• Ensure that appropriate systems that takes into account the nature and needs of the organization are put in place
• Recommend the most suitable technical architecture and define the intended high level solutions

II. Quality Control Security and Risk Management

• Ensure systems quality control
• Ensure and sustain the security of the system
• Ensure the maintenance of the overall ICT architecture
• Identify implementation risks and analyse potential impact on the enterprise and on the achievement of scheduled objectives.

III. Workplans and Operations

• Develop enterprise operating plans to ensure that they are consistent with the Authority’s long term corporate objectives.
• Implement the strategy for the development of IT/technology architecture work
• Shares best practices, lessons learned and constantly
• updates the technical system architecture requirements based on changing technologies, and knowledge related to recent, current and upcoming vendor products and solutions.
• Collaborate with all relevant units in establishing solutions that conform to the Authority reform agenda
• Direct, control and manage the IT/technology architecture activities
• Identify and recommend areas appropriate for further study and investigate architectural possibilities and strengthen arguments for their adoption.
• Control the management of IT/technology architectures
• Design, recommend and implement standards, tools and methodologies

IV. Process Analysis

• Identify bottlenecks and areas for improvement
• Assist with redesign of existing business processes to ensure optimal utilisation of company resources
• Document processes including mapping including physical layouts and time standards
• Design working instructions in order to facilitate the execution of redesigned processes
• Undertake research on best practice as part of benchmarking
• Collate and analyse data
• Communicate changes to business processes to the business by means of written documentation such as training materials and by providing individual and or group training when required
• Monitor process performance by means of defined process metrics
• Standardises processes across the organisation and facilitates the sharing of best practices
• Develop and provide process management tools and guidelines.

V. Communications, Reports and Stakeholder Engagement

• Design, implement and maintain procedures relating to service catalogue and service level management activities
• Propose, guide, develop and document service level management activities
• Communicate and monitor service level management activities
• Ensure continuous engagement with stakeholders.

Academic and professional

• Relevant Bachelors Degree from a recognised university in ICT, Engineering etc

Qualifications

• Additional Professional training and certification in major technological applications
• Masters Degree in relevant field is an added advantage
• Relevant Experience and Competencies

1. Organisational awareness

• Corporate Strategy
• Organizational functions and how they relate to each other
• Stakeholder expectations
• Business risks
• Business analysis skills

2. IT Competencies

• IT legal matters and ethics
• IT Strategy and governance;
• IT Quality management
• Customer service management
• IT Risk management
• IT security knowledge

3. Projects

• Project Management
• Systems Design
• Technology Infrastructure Design and Planning
• Knowledge of Software Development
• Data base administration knowledge

Work experience

• Experience in leading managers in diverse roles
• Minimum 8 years experience in relevant field
• 3 years of which should be in management roles

Skills required

• Critical analysis skills
• Creative thinking
• Problem solving
• Excellent written and oral communication including presentation skills
• Strong interpersonal skills