HR Information Systems Officer at World Agroforestry Centre (ICRAF)

Responsibilities for the HR Information Systems Job

• Ensure the provision of appropriate, timely and accurate management information to support strategy development, management decision-making and improve the effectiveness of HR services.
• To produce regular and ad hoc reports as requested.
• To directly contributing to analysing the content and highlighting specific information/trends of note.
• To develop a good working knowledge of HR Divisional processes and procedures.
• To support the preparation of HR surveys.
• To deliver a range of regular diversity monitoring reports and analysis, covering all aspects of HR procedures including: workforce diversity, turnover, reward, recruitment, staff development, promotions, absence trends & exit questionnaires.
• Support the development and implementation of Key Performance Indicators (KPIs) and metrics to assess the effectiveness of the HR strategy and annual plans.
• Work closely with the MIS team member to assist with information system and reporting queries.
• To ensure the confidentiality and integrity of all HR information.

Qualifications for the HR Information Systems Job

• Bachelor’s degree in human resources with diploma in Business Information Technology or Bachelor’s degree in Business Information Technology with diploma in Human Resources.
• Systems implementation experience.
• Good working knowledge of Excel, Advanced preferred.
• Effective organizational and interpersonal skills.
• Good written and verbal communication skills.
• Previous exposure to and active participation in systems related projects.
• Be able to effectively train others.
• Must be able to use logic and reasoning to identify strengths and weaknesses of alternative solutions, and provide conclusions or approaches to the job.
• Be self-motivated and able to work on own initiative, with prioritisation of workload based on the demands.
• Must be able to identify and mitigate risks in the course of duty.
• Must have the ability to listen and understand issues and formulate a decision to resolve the issues

Job Summary

The HR Information Systems Officer will work closely with members of the Management Information Technology team and will be responsible for the provision of accurate, timely, appropriate management information as requested by internal and external clients to the HR Unit.

The incumbent will also provide support to the Manager (HRO&D) through optimising the use of HR management information to support workforce planning and analytics to influence management decision making around Human Resources