Data Centre Analyst at ICT Authority

Data Centre Analyst Job Responsibilities

• Assist in installing and maintaining data centres
• Assist in responding and resolving data centre requests / faults logged both internally and externally
• Assist in fixing broken servers
• Active monitoring of all the data centre
• Monitor all data centre resources (power, cooling and space)
• Work with data centre Engineers in configuring client requirements
• General housekeeping to maintain a clean and tidy environment in the data centre
• Escalation of problems and issues to the data centre operations team
• Work closely with 3rd party service providers on data centre management
• Perform any other duties as may be assigned from time to time.

Qualifications for the Data Centre Analyst Job

• A university degree in computer science or related field
• Two years relevant experience
• Good interpersonal skills working in a data centre environment
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize tasks in a high-pressure environment
• Strong customer service orientation