Operations Support System Administrator at Orange Telkom

Role Purpose:
The System Analyst – OSS Administrator is responsible for ensuring high availability, efficiency and effectiveness of operations and support systems (OSS).

Key Duties and Responsibilities

• Installation of OSS client applications and upgrades in the users stations
• Monitoring and optimizing performance of network tools.
• Manage a complex environment at large scale, using configuration management to enforce policy and push changes in a controlled manner.
• Ensuring high availability of servers and clients for network supervision
• Backing up and restoring the databases
• Integration of new network elements into the OSS
• Carry out testing and faulting of NMS/EMS related issues.
• Report and follow up on vendor problem resolution to ensure compliance to Service Level Agreements (SLA) and contracts.

Academic Qualifications
• Bachelor’s Degree in Computer Science, Engineering, Information Technology or related field or relevant work experience.
• At least 3 years’ experience in a similar position.

Professional Qualifications
• OSS Administration
• Backup and storage

Key Competencies:

• Customer focus.
• Ability to work as part of a team.
• Self-motivated.
• Ability to work under pressure