IT Sales Administrator at Virtual HR

 Reporting to the Business Development Manager, this position is responsible for revenue generation and quality customer service through providing essential support to the sales team, efficient handling of sales orders and dealing with customer queries.

Responsibilities for the IT Sales Administrator Job

Sales;

• Receive customer enquiries, acknowledge receipt and respond to them effectively
• Send quotations and follow up on them.
• Attend to walk-in clients with sales enquires
• Contact customers to resolve any queries or obtain information

Tenders and Pre-qualifications;

• Research on available tenders and pre-qualifications on newspapers and websites
• Gather the necessary information and resources to participate in the available
• Submit bid and follow up on the bid tenders and pre-qualifications 

Order Processing;

• Confirm price and availability of products from suppliers
• Liaise with the procurement personnel to process orders by sharing the required information to facilitate order processing
• Follow up with procurement and logistics personnel to ensure delivery of orders

Account Management;

• Identify client needs and share quotation for the requirements
• Follow up with clients on pending quotations
• Ensure client satisfaction on orders placed
• Establish good relationship with client by giving clear and precise information

Reports;

• Generate weekly sales report
• Generate report on closed sales and projected sales

Qualifications for the IT Sales Administrator Job

•  Bachelor’s Degree in Information Technology or related course
• Minimum of 2 years’ sales experience in an IT background
• Excellent communication skills – be able to communicate effectively within the team as well as with others in the company
• Attention to detail – achieve thoroughness and accuracy when accomplishing a task
• Customer focus – recognise both internal and external customer’s needs and balances available resources and skills to strive to exceed them.
• Problem solving skills – be able to break down problems into their essential elements, stay focused on the issue, formulate and assess alternatives