Job Opportunities Corporate Staffing

Customer Service Executive Job Responsibilities

• Receive visitors and guide them through the organization
• Travel with the clients at all times
• Keeps abreast of client’s needs in terms of travel documentation, type of clothing required etc
• Keep customers satisfied and informed about the products or services offered
• Assist in loading and offloading of client’s luggage
• Attend to all the client’s travel needs and be the liaison between the client and other service providers e.g hotel, airline etc.
• Answer customer questions and provide accurate information for all inquiries
• Research, respond and resolve customer issues in a timely & efficient manner.
• Deal with customer’s complaints
• Escalate incidents and problems to the respective teams
• Maintain customer records efficiently and organize the customer database for future reference.
• Participate in the organization of events at the organization
• Assist with administration activities.

Qualifications for the Customer Service Executive Job

• Diploma in Business Management
• 1 years experience in Customer service role.
• Willing to go an extra mile to serve the customer
• Excellent problem solving skills.
• Excellent Communication skills, both oral and written
• Must be Presentable and have an outgoing personality
• Administrative writing and reporting skills
• Ability to Proactively anticipate the client’s needs
• Ability to multi-task and get things done to completion
• A Team player with a positive attitude and good interpersonal and communication skills
• Ambitious, hard working and creative, willing to see himself/herself first as the Client’s Assistant
• Results oriented