Executive Office Coordinator at Intercontinental Hotel Group

Executive Office Coordinator Job Duties and Responsibilities

• Assists the Resident Manager in day to day support of his schedule, including travel arrangements and meeting preparations.
  Prepares various administrative procedures and other correspondence communicated by the Resident
• Manager.
• Serves as a contact and liaison for assigned functions and programs within and outside the Hotels, clients, key organizations and agencies.
• Drafts response letters to guest questionnaires/concerns/complaints and any other correspondence for the Resident Manager’s approval
• Participates in the maintenance of a calendar of activities, meetings, and various events for the Executive Office and coordinates activities with the relevant contacts.
• Screens calls, visitors, and mail while providing information and assistance including responding to sensitive requests for information and assistance from clients and staff.
• Performs duties of the PA to the Area General Manager – EA during his/her absence.
• Performs related duties as required.
• Maintain hard copy and electronic filing system.
• Prepare statistical daily, weekly and monthly reports.

Qualifications for the Executive Office Coordinator Job

• 3 – 5 years experience offering administrative support to a senior executive
• Previous Hospitality experience is preferred but not a must
• Excellent oral and communication skills
• Ability to prioritize and quickly re-prioritize workload regularly.
• Ability to foresee needs for planning purposes, and to follow-up for completion of activities.
• Ability to interact courteously and effectively Colleagues and Clients.