Executive Housekeeper at Fairmont Hotels & Resorts

Summary Of Responsibilities

Reporting to the Director of Operations, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Lead and manage the day-to-day operation of the department and ensure service standards are followed
• Address guest concerns and react quickly, logging and notifying proper departments as required
• Conduct regularly scheduled departmental meetings
• Manage the departmental budget in a fiscally responsible manner
• Oversee the recruitment and training of all Housekeeping Colleagues
• Balance operational, administrative and Colleague needs
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

Primary Location

Kenya-Nairobi-Fairmont The Norfolk

Employee Status

Regular

Job Level

Management / Supervisory

Schedule

Full-time

Shift

Day Job

Travel

No

Closing Date

• Jul.2017, 10:59:00 PM

Qualifications

• Previous leadership experience required
• Computer literate in Microsoft Window applications preferred
• University/College degree in a related discipline an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Kenyans are encouraged to apply