Business Development Support at Visa

Job Description

The role will provide support to Country Manager by developing and expanding client relationships in defined Visa markets in East Africa. Key responsibilities include the following:

• Contribute to development, production and implementation of initiatives outlined in Country plans
• Build and update on a monthly basis a complete Business Intelligence tool gathering all information with regards to Macro Economics data, Issuing & Acquiring activities of Visa clients / Market
• Monitor and analyze competitor's strategies & market trends
• Attend to client queries and issues, and provide timely and efficient solution
• Ensure clients’ compliance to service levels, integrity of service records and efficient resolution of complaints
• Identify key opportunities within market, size/provide analysis and business case to address
• Central communication point for all clients in market
• Provide periodical reports (weekly, monthly or quarterly ) as agreed with Country Manager
• Assist Country Manager in providing reports to Management
• Regular market sales visits
• On Demand update and MVP plans for clients
• Liaise with relevant Visa functions to share client priorities & ensure business outcomes are met
• Co-ordinate with other Visa functions in order to successfully implement the country plans
• Complete ad hoc project/research and presentation work and other relevant initiatives as requested by the management
• Organize and execute events related to corporate hospitality in the relevant markets
• Budgeting, costing and coordination with external event management companies