Implementation Engineer at Cellulant Corporation

The Implementation Engineer is an engineer working in the Kenya Team. He/she is responsible for supporting the team in as far as the technical aspects of the relationship with the customer are involved.

Implementation Engineer Job Responsibilities:

Service Management

• Serve as level two support on production services implemented at customer sites as well as centrally maintained services.
• Responsible for implementing and maintaining system monitoring tools deployed at the customer’s premises and coordinating with the service desk personnel to ensure smooth service uptime.
• Responsible for preparation and presentation of service reports with insights and service improvement plan implementation.
• Responsible for service improvement deliverables as far as the customer is involved.

Project Design and analysis

• Responsible for requirements gathering and documentation during project discovery in the delivery process.
• Translating gathered requirements into technical design documents that will include Product definition document, High level design document and Low level design document

Project Implementation and Integration

• Serve as a technical lead in an implementation project. This will include Product design and development, Effort sizing and estimation, Product design and development,Project Management, Resource management and reporting and Client engagement from a technical approach.
• Responsible for implementing and maintaining integrations into Cellulant client systems and partners.
• Responsible for implementing process

Closing the sale

• Prepare technical proposal documentation for projects.
• Assist in sales calls where there is a technical aspect of the project that needs to be explained to the customers.
• Deliver the various Technical aspects of the Cellulant Delivery Model.

Technical Relationship

• Maintain customer relationships by building technical relationships with the Engineering and business management teams at the customers.
• Assist in reporting requirements when they arise with the customer.

Required Skills for the Implementation Engineer Job

• Preferred: BSc. Computer Science/Software Engineering/IT related degree;
• Extensive experience with my SQL, Java/PHP programming language;
• Extensive experience with databases – data structures, relational data models, Stored Procedures, PL/SQL;
• Extensive experience of web technologies – XML, JavaScript;
• Experience with application security technologies (e.g. SSL) to ensure secure applications;
• Experience in software life-cycle development (SDLC);
• Preferred experience with Apache Tomcat application server and SOA;
• Preferred experience with Linux , Solaris or UNIX OS’s;
• Candidate should have at least 1-3 years of experience in application development.
• Candidate should possess excellent interpersonal and communication skills
• Candidate should have experience in high pressure environments/projects
• Candidate should have good presentation skills and excellent report writing skills
• Candidate should be an excellent team player
• Candidate must be a highly motivated individual with a high a proven work ethic

What do we offer you?

When working at Cellulant*, you can expect to work on a diverse range of problems, with inspiring and creative colleagues. You will have ample opportunities for growth and career development, and we highly value continuous learning.

We offer you a challenging position in which you will be rewarded for performance.