Sales Executive at Safaricom Kenya

The Sales Executive drive sales within the set Region, with an objective of driving business revenues and opportunities across the customer base to exceed DB through acquisition and retention as well as assuring retention of baseline under their management.

Roles for the Sales Executive Job

• Development of plans to achieve set billed revenue targets in the territory.
• Increase product and Business solutions penetration through cross sell to named accounts, in assigned territory.
• Grow payment solutions by acquiring new customers onto LNM.
• Acquire new customers on key SME products namely FFB, Easy 30/50 and Zidisha.
• Ensure revenue growth by growing ARPA in the accounts through up sell.
• Achieve the set NPS targets for the Accounts in the territory.
• Ensure achievement of set churn targets for assigned accounts.
• Develop strong relationships with customers to maintain ongoing revenue stream.
• Ensure all accounts are managed through well thought out Account Development Plans
• Monitor and supervise partner sales teams’ to achieve their assigned targets and ensure they have healthy sales pipelines to achieve the revenue targets.
• Performance review with assigned Partner sales teams within the assigned territory and documentation of the same.
• Maintain timely and 100% accurate territory reports on Partner sales teams review, competitor intelligence, Sales performance and all information relevant to the assigned territory.

Sales Executive Job Requirements

• Degree in a Business related disciplines with an IT/Commercial bias.
• Work experience of 3 years managing SME/SOHO Customers.
• IT knowledge/working experiences will be an added advantage.
• Strong relationship building skills preferably from the SME/SOHO Environment.
• Ability to deliver results ,meet and surpass targets with minimum supervision.

Additional Details

• Demonstrate ability to implement processes and handle cross functional issues from end to end.
• Demonstrate knowledge of Safaricom processes especially the change management process.
• Demonstrate ability to handle governance issues, bring people to task.
• Demonstrate ability to schedule activities, identify resource needs, dependencies and synergies.
• New Business development skills