Business Continuity Management Analyst IT at Commercial Bank of Africa Ltd (CBA)

This role ensures that Business Continuity for IT services is maintained, to ensure that IT services are available in the event of unforeseen disruption. This role is responsible for developing, implementing, and testing plans and procedures to ensure that the Group responds to disruptions so that IT services can be resumed within a defined and desired time frame.

IT Business Analyst Job Responsibilities

• Develop and maintain disaster and recovery plans and procedures for the Group’s IT services, in liaison with other IT stakeholders, based on business service level agreements (30%)
• Co-ordination of regular disaster recovery & backup restoration tests and performing regular checks on backups done for the Bank systems (30%)
• Provide regular reports on backup execution, noting any exceptions to the Bank disaster recovery policies (20%).
• Periodic review of the Group’s critical systems, recommending and implementing initiatives to
• improve and ensure availability of systems in the event of a disaster. (20%)

Qualifications for the IT Business Analyst Job

• A Bachelor’s degree in Computer Science, Information Technology or related field, a post graduate certification in a Business Continuity related course is an added advantage
• Minimum 4+ years working experience in a busy IT environment.
• Certification in a systems security related area (CISA, CISM or CISSP) or business continuity field
• 1+ years’ experience conducting IT compliance assessments
• 1+ years’ experience in IT DR planning and execution within an organization.
• Knowledge of technical infrastructure, networks, databases and systems.
• Prior experience working within a financial service organization preferred.
• Project management skills preferred.
• Prior experience performing security reviews and risk assessments preferred.
• Technical skills to effectively perform DR & BCM activities/tasks in a manner that consistently achieves established quality standards or benchmarks.
• Knowledge and application of modern IS security management practices in financial services industry to proactively define and implement security quality improvements in line with technological and product changes.
• Performance management to optimize personal productivity.
• Interpersonal skills to effectively communicate with and manage expectations of all team members and other stakeholders who impact performance.
• Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
• Self-empowerment to enable development of open communication, teamwork and trust that are needed to support true performance and customer-service oriented culture.