Minibar Attendant at Intercontinental Hotel Group

Job Description

What’s your passion? Whether you’re into hiking, hunting or team sports, here at IHG we’re interested in YOU! We love to employ people who apply the same amount of passion and dedication to their jobs as they do to their hobbies – helping us to become one of the very best companies in the world. By sharing your expertise and passion, you will help us to achieve our vision which is ‘Great Hotels Guests Love’.

Summary of Duties and Responsibilities

• Control all mini bar stocks and keep necessary stocks available stored in an appropriate way.
• Ensure that all mini bar service preparations are made and ready for service in accordance with hotel standards.
• Inspect mini bars in guest rooms daily for sanitation and malfunction of the mini bar fridge/ equipment.
• Ensure mini bar procedures on cleaning are followed while maintaining the mini bars in a neat and orderly condition.
• Plan the day-to-day routine works efficiently to ensure maximum service delivery in accordance to the hotel standard.
• Be responsible for clearing and arranging the mini bar store.
• Ensure that all billings are correct.
• Ensure that effective communication is carried out with all employees, while keeping an effective communication with your supervisor.

Qualifications

Qualifications:

• Diploma or certification in Hospitality management or its equivalent with formal bartending training.
• Extensive knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments.
• Alcohol awareness and knowledge of responsible service
• Minimum of 2 year experience in the same position from a reputable restaurant and or 4 or 5 star hotel property.
• Strong communication skills in English (verbal, listening, writing)
• You must be proactive, adaptable team player who enjoys taking initiative to drive for results.
• Good understanding of the Hotel Industry standards, policies and procedures
• Eager to learn & progress, responsible with the willingness to take ownership.