Agency Business Manager at Telkom Kenya

Reporting to: Regional Sales Manager

Department: Mobile Sales

Role Purpose: This position is responsible for delivering T-Kash targets through effective acquisition and management of mobile money agents, merchants and business accounts within the region.

Sell and manage the distribution of Telkom product and services to resellers and distributors within the assigned region.

Responsibilities

• Achieve the sales targets and revenues as set by management (measured occasionally through Agent/merchant acquisition site wise recharges and acquisitions)
• Effectively manage the identification and recruitment of agents and merchants, targeting key organizations and institutions as well as top performing mobile money outlets and high traffic retail stores.
• Ensure that the Agent Network in the Region is managed by the Distribution team through identifying and troubleshooting poorly performing outlets.
• Forecast and monitor sales for the relevant market segments for assigned region and key customers.
• Effectively manage 3rd party resources allocated i.e. assigned channel partner resources, supplier resources
• Ensure all agents operate at their agreed levels, as per key agent indicators; i.e. enough float, registrations and transactions.
• Forecast and maintain sales plans and stock levels with key customers for the assigned region.
• Compile and execute action plans to grow the customer and partner footprint for the assigned region.

Qualifications

• Bachelor’s Degree in Commerce, Marketing, Accounting or a related field from a recognized Institution.
• Minimum of 5 years’ experience in Marketing Management, Sales Management.
• Should be able to demonstrate understanding of the role to deliver commercial and brand objectives
• Knowledge of ethics and corporate governance ethos.
• Strong communication and presentation skills.
• Capacity to propose solutions, make advices

Professional Skills:

• Representing/Selling the company products to dealers, retailers; Implementing/Coordinating sales initiatives; Influencing/Advising customers on company products & services
• Problem solving/Designing solutions to sales related issues arising in the course of work to the satisfaction of customers; Planning route plans, sales promos & initiatives;

This position is open to Kenyan citizens only.