Debt Collectors at Flexi-Personnel

Job Responsibilities

• Create a list of people who have not made payments.
• Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
• Utilize computer systems to handle skip tracing.
• Inform clients of overdue accounts and amount currently owed.
• Ensure all customer information is correct, including phone numbers and addresses.
• Set up repayment plans and new terms of sale.
• Offer advice or refer customers to debt counselors.
• Record new commitment to repay debt.
• Report unsettled debts to credit bureaus.
• Follow federal and state laws dealing with debt collection.
• Print a debt analysis reports for management.

Skills and Qualifications

• Diploma in Credit Management
• Qualified credit professional with a CCP 2
• Must have good communication, listening and negotiation skills