Product Development Manager at Kenya Airways

Brief Description

To develop and position commercial ancillaries’ and holidays proposition business across all sales channels in KQ’s network.

Responsibilities

• Identify and lead the identification, evaluation and business case preparation for new ancillary initiatives, products and enhancements.
• Feed into the overall business strategy to optimize non-flight ancillary revenues, including and not limited to paid for seating, baggage and upgrades and third-party ancillaries
• Identification and exploitation of partnership and strategy opportunities for ancillary business streams.
• Develop effective relationships with internal stakeholders, e.g. Revenue Management, Direct Channels, Ground services, Marketing etc. to identify and collaboratively exploit commercial opportunities and best practice for Ancillaries and Holidays
• Ensure all elements of the business are well controlled to comply with corporate governance requirements
• Develop and manage the performance dashboard of all the ancillaries and holidays opportunities on a daily, weekly and monthly format.
• To plan develop and execute product launches designed to effectively introduce new products to the market
• Compilation and review of the product manual ensuring product and brand integrity
• Consistently seek and recommend improvements to current products in collaboration with key stakeholders from e-Commerce, Marketing, Pricing, Finance and Airports to ensure optimization of the ancillary products.
• Manage and develop the performance of the ancillaries and holidays product development team through effective leadership, direction and motivation.

Qualifications

• University Degree in a business-related field.
• Proficiency in MS office, Internet, Databases
• Fluent in written and spoken English
• Needs to demonstrate knowledge of airline procedures and distribution systems
• Must have strong negotiating, influencing, problem solving and decision-making skills
• Experience in strategic thinking to challenge status quo and create solutions
• Specific experience in research methodology product development and brand innovation.
• Excellent communication and presentation skills.
• 5 years in a Business Development role
• 2 years in airline industry will be an added advantage

Competencies

• Achievement, Drive & Initiative – Level 2
• Passion for Kenya Airways – Level 2
• Industry and Market Knowledge – Level 2
• Leading Teams for Excellence – Level 2
• Collaborating as a Team – Level 2