Corporate Affairs & PR Manager at Kenya Railways

Duties and Responsibilities

The Corporate Affairs & Public Relations Manager is responsible to the Managing Director for developing, coordinating and implementing the Corporation’s Communications and Public Relations strategy to build relationships and communicate a positive image & brand of Kenya Railways. The key roles include and not limited to:

• Developing and implementing appropriate Corporate Affairs strategies, programmes, and policies for all stakeholders to achieve positive image & brand.
• Designing programmes to create and maintain a positive image of the corporation to the external publics.
• Managing the production and dissemination of information with targeted publics through appropriate channels in line with the corporate mission and vision.
• Managing the Corporation’s Customer Care function to enhance client satisfaction in line with the Corporation’s Service Delivery Charter.
• Managing and coordinating research into stakeholder’s perceptions and image of the Corporation, to achieve positive reputation for the Corporation.
• Leading the implementation of the Corporation’s media-relations strategy to enhance goodwill and positive coverage for the Corporation.
• Planning & managing the Corporation’s key events.
• Managing the development and implementation of Corporate Social Responsibility programmes.
• Developing and implementing crisis management strategies to alleviate crisis situations and maintain positive reputation.
• Advising senior management on key strategic communications to uphold a positive image and reputation for the Corporation.
• Management of the Corporate Affairs Department budget.
• Preparing, managing and monitoring the department’s budgets.
• Leading, motivating and developing the departmental staff to achieve business and people objectives.
• Managing the department’s communication.
• Identifying, implementing and benchmarking best practices in management.
• Managing and implementing change initiatives to achieve desired business plans and culture.

Requirements

• Masters degree in Communication, Marketing, Business, or relevant area
• Bachelors degree in Communication, Marketing, business, social science or related fields
• At least ten (10) years relevant work experience, three (3) of which should be in management position
• Membership in PRSK/MSK/IPRA/ CIM or relevant professional bo
• Attended a Leadership Course lasting not less than four weeks
• Proficiency in Computer applications
• Meets the provision of Chapter Six of the Constitution