Monitoring Assistant at World Food Programme (WFP)

Academic Qualifications and Experience:

Essential:

Successful completion of secondary school education (KCSE), supplemented with experience or additional education in social services, nutrition, agriculture or other related field.

Desirable:

University degree in nutrition, social sciences, economics or other related field. Knowledge/experience in nutrition and asset creation will be an added advantage.

Experience:

At least three years’ progressively responsible work experience including at least one year in the field of statistics, refugee operations, nutrition, food assistance management, asset creation, refugee operations, community work, agriculture or other related field.

Knowledge: Training and/or experience in using computers including Word, Excel and other software used by WFP.

Strong inter-personal skills; courtesy, tact and the ability to work and communicate effectively with people of different national and cultural backgrounds. Ability to interpret and analyse a wide variety of programme issues and statistical information, and to maintain accurate and precise records. Ability to work systematically, use initiative, good judgement and to communicate complex matters both orally and in writing; proven ability to work in a team environment and achieve common goals.

Language: Good written and spoken English and fluent Kiswahili.

ORGANIZATIONAL CONTEXT

Under the direct supervision of the Programme Policy Officer and the overall supervision of the Head of the Sub-Office, the Monitoring Asssitant is expected to produce organised and accurate technical work and reports. He/She will provide guidance on standard practices to other staff and counterparts in their area of work. The Monitoring Assistant will work under minimum supervision.

JOB PURPOSE

To perform monitoring activities within a specific coverage area and provide reports to support the effective delivery of assistance packages.

KEY ACCOUNTABILITIES (not all-inclusive)

• Verify the planned movements and distribution of food or non-food items, reporting issues or discrepancies to the supervisor for timely resolution of problems and to ensure that the quantity distributed and the quality of the operation is in line with WFP standards.
• Maintain information records and monitoring plan documentation, such as records of commodity movements and programme checklists, in order to assist in the effective delivery and distribution of food items or non-food items.
• Collate assistance programme(s) data in accordance with clear direction, in order to support programme reviews and informative decision-making.
• Liaise with cooperating partners and internal counterparts to gather feedback and comments to support programme reviews and improve services.
• Receive and collate comments and feedback from cooperating partners, beneficiaries, and beneficiaries, to support identifying programmatic issues with a view to fostering efficient operations.
• Provide guidance for cooperating partners on WFP operational practices, monitoring tools and methods in order to support them to complete self-monitoring tasks and to contribute to the visibility of WFP in the coverage areas.
• Prepare field mission reports to document programme implementation.
• Follow set emergency response processes and procedures for emergency food assistance.
• In collaboration with other UN agencies, assigned government departments, donors and NGOs, participate in the Joint Assessment missions and the annual nutrition surveys, Cooperating Partner Evaluations and food security assessments.
• In consultation with the Head of programme, and implementing partners, encourage women’s participation in implementation and decision-making processes of the WFP programmes;
• Maintain up-to-date log of all monitoring findings and recommendations, with record of follow-up actions;
• Perform any other duties as assigned by supervisor.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.
• People
  • Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.
  • Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
  • Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
  • Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.
• Performance
  • Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
  • Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
  • Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
  • Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.
• Partnership
  • Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
  • Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
  • Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
  • Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

FUNCTIONAL CAPABILITIES

• Capability NameDescription of the behaviour expected for the proficiency level
• Strategic Management Displays basic understanding of WFP’s policies and strategies to perform monitoring and/or evaluation activities and their inter-relationship.
• Performance Management Applies knowledge of WFP’s performance management system to manage resources and relationships to undertake monitoring actions or deliver straightforward evaluations of operations, programmes, or processes to WFP monitoring and/or evaluation quality standards.
• Qualitative/Quantitative Methodology Understand and applies an appropriate mix of established methods and data collection tools to monitoring, reviews or straightforward evaluations, in line with WFP’s strategic and operational results frameworks (metrics), WFP guidance and technical standards.
• Data Analytics and Visualization Collects and summarizes programme data, including information on shipments, distribution site logistics, the status of personas in need, and beneficiaries planned and reached for all programme assistance modalities and activities.
• Programme Monitoring and Review Gathers, organizes, and provides data on programme outputs, processes, and outcomes, including distribution plans and the status, quantity, and quality of food and cash distributed and technical assistance provided.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Has experience analysing programme output and outcome data.
• General knowledge of WFP monitoring and evaluation systems and standards.