Claims Coordinator at Alternate Doors

Our clients is an Insurance Broker is seeking to recruit a Claims Coordinator. The successful candidate will be responsible for the coordination of Insurance claims.

Responsibilities

• Record, track, trace and take action on all claims in a reasonable and transparent timeframe
• Ensure that all claims are corrected recorded and institute a tracking procedure for proper follow up to closure
• Follow-up, check and record business unit actions and updates for each claim
• Compile a monthly claims update to the MD to demonstrate departmental effectiveness or otherwise in handling customer claims
• Liaise with the company’s insurance on various matters pertaining to claims
• Investigate customer claims and advice on levels of liability
• Submit periodic claims reports on time (weekly, monthly etc.)
• Compile Claims Committee minutes
• Convene the Monthly Claims Committee meetings
• Process claims within the stipulated timelines

Requirements

• University degree in Business, Insurance or Law
• At least three years’ experience dealing with claims in fast paced environment
• Have COP or CII qualifications.
• Excellent IT skills including MS Office Suite
• Good communication skills
• Team player and demonstrated leadership skills