Key Account Manager at Equity Bank Kenya

Job description

Reporting to the General Manager–Merchant Acquiring, the successful candidate will be expected to lead a sales team, define their business targets and data driven strategies while managing external partners and collaboations with internal departments.

Key duties and responsibilities will be as follows:-

• Grow and develop acquiring business from existing key merchants
• Drive aggressive recruitment of new key merchants to generate new business
• Develop a solid and trusting relationship between key merchants and the Bank
• Develop a complete understanding of key merchants’ needs and resolve their complaints/issues
• Deepen merchant relationships through cross selling of other Bank products by working closely with other departments
• Develop and implement new and existing business development strategies to ensure that set targets are achieved
• Primary contact person for key merchants
• Ensure 100% compliance to the Bank’s policies and procedures
• Promote the Bank’s corporate image

Required Qualifications and Experience

• An O-Level pass of at least C+
• A degree in a business related field
• Holders of a marketing related professional qualification will have an added advantage
• Must have at least 5 years’ experience in the Bank, two of which must be in a supervisory role
• Experience in Card and Mobile Telephony Business will be an added advantage
• Effective writing and presentation skills in English
• Good working knowledge of Microsoft Office

Desired Competencies

• Excellent interpersonal selling and networking skills
• Able to work independently with minimum supervision and demonstrate a good level of maturity
• Team player with strong leadership skills
• Good planning and organisation skills
• Good working knowledge of Ms Office Suite
• Ability to work under pressure and within set deadlines
• Ability to work with minimum supervision

If you meet the above requirements, please submit your application by attaching your current CV.

Only shortlisted candidates will be contacted.