Territory Manager at Thomson Reuters

Job Description

ROLE PURPOSE

A quota carrying role focused on customer relationships with named accounts. Orchestrates sales and may include renewals. Ensures customer satisfaction.

Responsibilities

• This position typically manages a set of named accounts (versus a geographic territory) and is responsible for and growing revenue and maximizing customer satisfaction.
• Develops and maintains client relationships to ultimately drive revenue growth.
• Develops and executes account strategy collaborating with account team and/or other business units to deliver a comprehensive product offering to meet overall customer needs.

SCOPE & IMPACT

• Leads routine projects with manageable risks and resource requirements.
• Provides input to department objectives and goals of a sub-Business Unit or function.
• May manage budgets for small projects or programs.
• Advises middle management on functional matters, or on interpretation of policies and practices.
• May train or mentor professional colleagues.

KNOWLEDGE & SKILL

• Experienced professional with in-depth knowledge of technical discipline or specialism.
• Provides subject matter expertise across sub-units.
• Strong understanding of other roles within the function or Business Unit and how they are connected.
• Knowledge of relationships between all relevant groups within the company.
• Adapts traditional approaches to solutions and applies in different circumstances.
• Demonstrates mastery of a specific discipline across a range of related issues.

RELATIONSHIPS: INTERNAL / EXTERNAL

Primarily external clients.