Manager.Employee Engagement & Labor Relations at Kenya Airways

Job description

Research, develop, interpret and administer employee relations and welfare policies, processes and procedures to ensure promotion and maintenance of industrial harmony, fairness in the disciplinary processes and overall employee satisfaction.

• Disciplinary Issues
  • Provide guidance where needed in all communication relating to discipline for all staff in order to ensure clarity of communication and the capturing of the right offence.
  • Prepare briefs on all disciplinary cases in the event of appeal against disciplinary action.
  • Provide advice on grievance and disciplinary procedures to ensure that emerging issues are resolved amicably and speedily to maintain industrial harmony.
  • Write disciplinary summary report for the Leadership Team in order to keep the business updated on the state of discipline in the company, handling of the disciplinary procedure and the speedy resolution of cases.
• Employee, Industrial and Legal relations
  • Hold engagement sessions with staff to address any labour relations issues or work issues
  • Position is the link between management, union and staff and provides logistics for the same to ensure good industrial relations
  • Ensure timely preparation of briefs in cases involving both serving and ex staff so as to protect the company position.
  • Participate in Collective Bargaining Agreements negotiations to protect company interests and enhance good industrial relations.
  • Provide advice and support to line managers on implementation of Collective Bargaining Agreements, staff rules and labor laws to maintain industrial harmony.
  • Arrange for witnesses and court attendance in cases involving employees or ex-employees against the Company
• Employee Welfare
  • Develop, plan and implement staff welfare programs and initiatives in accordance with the company policies for purposes of enhancing positive employee relations climate that will improve productivity.
  • Plan and ensure company sports day is implemented successfully subject to budget.
  • Responsible for sourcing and managing the canteen provider in accordance with the public health cleanliness and safety standards.
  • To prepare, monitor and control Employee welfare budgets to ensure effective cost control.
  • Source for cost effective employee insurances and ensure speedy claim settlement.
  • Ensure implementation of long service awards and retirees awards in accordance with the HR Policy.
• Training
  • Training and refreshing managers and supervisors on the company disciplinary processes so as to ensure consistency and fairness in the said processes.
• Labour laws Training
  
  • 8 years in employee relations, 4 of which should be in employee relations management

Behavioral Competencies

• Achievement Drive & Initiative - Level 2
• Passion for Kenya Airways - Level 2
• Industry and Market Knowledge - Level 2
• Leading Courageously - Level 2
• Living and Breathing Customer Service - Level 2
• Leading Teams for Excellence - Level 2
• Holding Others Accountable - Level 3
• Humility - Level 2
• Collaborating as a Team - Level 2
• Coaching and Developing Others - Level 2