Compliance Manager at Commercial Bank of Africa Ltd (CBA)

DEPARTMENT: ENTERPRISE RISK & COMPLIANCE

REPORTS TO: GROUP HEAD OF RISK & COMPLIANCE

JOB PURPOSE STATEMENT

Working with the relevant Business Heads, ensure establishment of a business and operational compliance structure in line with best practice and regulators guidelines.

The job involves enterprise-wide coordination of identification and management of all compliance risks and will include propagating, monitoring and reporting on compliance with laws, regulations and internal policies, standards, guidelines and procedures.

KEY RESPONSIBILITIES

• Quality of the group policies and related policy standards and guidelines (10%)
• Staff awareness of regulatory requirements, policies and guidelines. (10%)
• Compliance levels against established standards or benchmarks across the group. (50%)
• Quality of reporting on compliance and disposal of issues. (10%)
• Quality of leadership experienced throughout the bank and group with regard to propagating and championing on regulatory and internal policies regular update and compliance. (10%)
• Adequacy of personal competence through continuous professional and technical education to effectively perform compliance tasks. (10%)

COMPETENCE REQUIREMENTS

• Leadership to nurture and sustain bank employees’ and other stakeholders’ commitment to high compliance levels and to manage required changes.
• Performance Management to optimize own and the unit’s productivity
• Technical skills to effectively perform and/or guide performance of compliance risk management and related activities/tasks in a manner that consistently achieves high quality standards or benchmarks.
• Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
• Knowledge and experience in modern compliance risk management practices to initiate and implement tactical changes to support business performance.
• Knowledge and effective application of all relevant laws and regulations and bank policies, guidelines, processes and procedures and to consistently achieve required compliance standards or benchmarks.
• Self-empowerment to enable development of open communication, teamwork and trust needed to support performance and superior customer experience oriented culture.

QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

• At least an undergraduate degree or its equivalent in Finance, Banking, Economics, Business Administration or law.
• Preferably a minimum of 5 years of relevant professional experience in banking / financial services industry, including at least 3 years in Compliance Risk Management related areas.
• Knowledge of regulatory compliance framework including related policies.
• Exposure to matters of Compliance Strategy and related Policy formulation.
• Good knowledge of the best industry practice and ability to adapt these practices to CBA environment.
• Good team player, with excellent communication and interpersonal skills.
• Competence in the use of standard software such as Word, Excel, Access and PowerPoint and proficiency in the use of spread sheets.