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  • Posted: Jul 19, 2018
    Deadline: Not specified
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    Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...
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    Motor Assessor

    The role holder will be responsible for internal verification of assessment reports and re-inspecting motor vehicles to assess small damages. The role will report to the Claims Team Leader

    Job Responsibilities

    • Assess the damage and liability for motor vehicle accidents
    • Issuance of repair authority to motor repairers
    • Preparation of motor assessment reports
    • Re-inspection of vehicles
    • Issuance of release letters to repairers
    • Supervision of external motor assessors
    • Review external assessors assessment report to save the company on repair expenditure
    • Vetting of motor repairers
    • Handle customer enquiries and complaints relating to motor accident repairs
    • Dispose salvaged vehicles
    • Undertake valuation on motor vehicles
    • Perform any other duties as may be assigned from time to time.

    Qualifications

    • Bachelor’s Degree/Diploma in Automotive Engineering
    • Professional qualification in Insurance (ACII, FLMI or AIIK) and added advantage
    • 2-4 years’ experience in motor insurance covers
    • Good knowledge in motor insurance covers
    • Good working knowledge in vehicle accident assessment and vehicle claims recovery

    Essential Competencies

    • Learning and Researching: Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making at management level; learns from successes and failures and seeks colleague and customer feedback.
    • Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    • Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
    • Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.
    • Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.
    • Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organisational values during every day interactions.

    Method of Application

    Interested and qualified? Go to Britam on britam.taleo.net to apply

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