Hotel and Apartment Manager at Grant Thornton Kenya

Job Description

The Hotel and Apartment Manager will assume the responsibility of improving the level of service to enhance the profitability of the organization.

Main responsibilities

• Planning and organizing accommodation, catering and other hotel services.
• Developing a marketing strategy for the property.
• Setting and achieving sales and profit targets
• Managing budgets and financial plans as well as controlling expenditure.
  Maintaining statistical and financial records
• Analyzing sales figures and devising marketing and revenue management strategies.
• Recruiting, identifying training needs, training and monitoring staff performance
• Planning work schedules for individuals and teams.
• Client relationship management Managing guest feedback
• Ensuring events and conferences run smoothly.
• Supervising maintenance, supplies, renovations and furnishings.
• Managing contractors and suppliers.
• Ensuring security is effective.
• Carrying out inspections of property, it's assets and services. Ensuring compliance and effective record keeping

Qualifications

• At least seven years’ experience in the hospitality industry
• A degree in any of the following disciplines: Hotel and hospitality management; Business administration or management; Travel, tourism or leisure studies.