Channels Manager at Telkom Kenya

Region: Nairobi

Reporting to: Head of Channels

Band: 3

Department: Enterprise

Role Purpose: We are seeking an individual who is dynamic by nature and passionate with a track record of delivering results to join our Enterprise Team. This role is responsible for selling and managing the distribution of Telkom product and services to Partners and Channels customers within an appointed area.

In addition the job holder will need to identify and facilitate sales opportunities within current and new Partners and Channels customers to maximize sales within the appointed area.

Key Duties and Responsibilities

• Determine required solution for the customer with a focus on cross- and up selling of products and services
• Conduct analysis of customer, partners and sales metrics, costs and categories to inform business decisions.
• Provide insights in the growth strategies in conjunction with partners and customers and partners to drive business growth for appointed area
• Compile and execute action plans to grow the customer and partner footprint for the assigned area
• Build and maintain relationships with key customers and partners and facilitate the continuous growth of the customer base for the assigned area
• Support sales administration team with required information for sales order management
• Forecast and maintain sales plans with customers and partners for the assigned area
• Develop and demonstrate a thorough understanding of the partner and customer’s business for the assigned area
• Facilitate and maintain the development of communication channels on all levels to prevent breakdown in information flow

Academic / Professional Qualifications

• Bachelor’s degree in Marketing, Business Management or related field
• Professional CIM certification is an added advantage
• 3-5 years’ experience in Marketing Management, Sales management.

Professional Skills:

• Strong Leadership, Internal & External Stakeholder Management Skills
• Personal effectiveness and credibility
• Process discipline and quality orientation
• Efficient and results oriented
• Networking skills to form collaborative partnerships
• Assertiveness
• Strong organization, presentation and communication skills

This position is opened to Kenyan citizens only.