Manager - Dealer at Safaricom Kenya

We are pleased to announce the following vacancy in the Distribution Channel department within the Regional Sales Operations Division. In keeping with our current
business needs, we are looking for a person who meets the criteria indicated below.

Reporting to the Senior Manager; Dealer management, the individual will champion Dealer Channel sell-in and Relationship Management to ensure sustained Dealer channel productivity and growth. This by extension includes influencing dealer investments and support to meet the diverse needs of our customers. The Individual will also support the regional teams in championing Dealers engagements.

Job Responsibilities

• Deliver airtime sales revenue targets (or any other product assigned to the dealers through assign Dealer.
• Develop, train & motivate Assigned dealers to enhance effective distribution practices in the market
• Ensure compliance of dealer operating standards and contracts.
• Drive Channel Development through effective growth plans for both product sales and Distribution resources (Dealer Outlets/ Motorbikes and DSAs).
• Manage Safaricom Relationship with the assigned dealers to ensure optimum channel Support, productivity and long term sustainability.
• Ensure highest level of integrity especially in dealing with dealers through reinforcing high ethical and compliance standards in the sales and distribution process
• Ensure accurate and prompt communication with Dealers on issues affecting them or impacting our customers.
• Drive adoption of any programs/ Products assigned to dealers.
• Monitor and manage dealer performance.
• End to End management of Dealer head offices including driving any changes and developments required of the dealer.

Job Qualifications

• Degree in a business related discipline
• Work experience of 4-5 years preferably in a Business Development role
• Experience working with Dealers and M-PESA agents will be an added advantage
• Strong relationship building skills.
• Strong Business development and Sales Skills
• Demonstrated record of Business Development & Sales Planning
• Ability to deliver results, meet and surpass targets.
• Ability to resolve Partner Issues and maintain high engagement during and after.
• Solution Selling capability
• Negotiation Skills
• Find’s creative ways to exploit opportunities and solve problems
• Responds flexibly to changing situations and manages the business to drive performance
• Ability to Focus on achieving maximum performance and driving continuous improvement