Technology Coordinator at Nova Pioneer

Nova Pioneer is looking for a superstar Technology Coordinator for our Tatu City Campuses.

This is an opportunity to be a part of an innovative network of schools that is developing generations of innovators and leaders who will shape the African Century.

About the Role

Responsible for providing IT support to students & teaching and non-teaching staff enabling delivery of content in classrooms and maintaining productivity of users of the internet, printer, laminator etc at Nova Pioneer Tatu Primary.

Key responsibilities for the role include:

• Ensuring functionality of student and staff laptops by carrying out regular preventive maintenance, basic repairs and necessary software configurations such as Microsoft Office, OS updates etc.
• Troubleshooting the classroom projectors, speakers & HDMI failures.
• Being the point person for printer and internet troubleshooting at Nova Pioneer Tatu Primary.
• Supporting teachers in managing students during heavy computer aided lessons.
• Ensuring proper set-up of hardware and software necessary in running successful online testing sessions ie NWEA MAP tests.
• Managing and track IT/Tech assets assigned to the duty station.
• Working with tech associates to resolve Level 2 support tickets such as troubleshooting offline cameras and switches.
• Receiving technicians from contracted service providers assigned to carry out maintenance or repair tasks.
• Attending teacher PDs on regular basis to identify IT related issues raised and communicate the same to supervisor for logging/action.
• Performing any other related duties as assigned by the IT manager.

About You

Skills and Qualifications Required:

• You have a minimum of 1 year experience working in a school-based environment or fast-paced office setting.
• Diploma in an ICT related course.
• Having some background/understanding of working in a support role is an added advantage.
• Must possess a thorough knowledge of computers and their inner working.
• Must possess the ability to establish and maintain effective working relationships with school administrators, teachers, and students.
• Must demonstrate some understanding of basic printer, projector and computer hardware and software troubleshooting techniques.