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Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via mobile services. We aim to become the leading African provider of a broad set of inclusive financial products, delivered through technology in a fast, efficient and professional manner.
Are you a guru when it comes to customer relationship management? Are you a natural problem solver? Do you have amazing communication skills? Watu Credit is hiring!
About the Role
The Customer Service Manager will take the lead in managing customer relationships. This will be through redesigning customer service and customer experience strategies to ensure Watu Credit’s customer service is top notch. This position will be based in Mombasa.
Detailed Responsibilities
Desired Candidate Profile
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