ICT Officer II at Kenya School of Government

KSG 9

Responsibilities

• Configure and maintain Local Area Network and Wide Area Network
• Carry out systems analysis, design and programme specifications in liaison with users
• Draw up hardware specifications for Information Communication Technology equipment
• Configure new Information Communication Technology equipment;
• Analyze, design, code, test, implement computer programs
• Maintain a high Degree of user service for all support queries and adhere to all ICT service management principles
• Design set-up and configuration of ICT systems and network systems
• Carry out systems analysis, design and programme specifications in liaison with users
• Develop, Install and test ICT systems, networks and upgrades
• Resolve and restore operational issues and ICT services
• Maintain primary and disaster recovery data centers
• Carry out work and changes to the ICT infrastructure component
• Administer and maintain LAN & WAN
• Evaluate systems and ensure adherence to established performance standards
• Follow up with vendors and service providers on warranty issues
• Verify, validate and certification of Information Communication Technology equipment

Requirements

• Bachelor’s Degree in Computer Science; Information Science or equivalent; Business Information Technology or equivalent from recognized institution
• Microsoft Certified Systems Engineer (MCSE); Cisco Certified Network Administrator (CCNA) or equivalent from recognized Institution
• Evidence of super supervisory skills course attended at a recognized institution lasting at least two (2) weeks
• Good interpersonal skills
• Valid certificate of good conduct